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About the Role

Rubrik Professional Services is seeking a Senior Project Manager to lead complex enterprise customer implementations and contribute to the evolution of our delivery practice. This customer-facing role involves acting as a trusted advisor to ensure successful deployments, business value realization, and operational efficiency. You will also mentor other Project Managers and help scale our PMO governance model, processes, and delivery frameworks.

Responsibilities

Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off.
Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, and set targets.
Manage resources and ensure project execution adheres to deadlines and budgets.
Proactively identify, track, and mitigate project risks and technical dependencies.
Serve as the single point of contact and escalation owner for customer executives, internal cross-functional teams, and third-party partners.
Execute quality control throughout project lifecycles to ensure deliverables meet or exceed standards.
Partner with PS leadership to build, refine, and maintain the PMO governance framework.
Audit project workflows and delivery tools to identify bottlenecks and drive initiatives for efficiency.
Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting.
Serve as a mentor to associate and mid-level PMs, providing guidance on client management, conflict resolution, and scope control.
Share best practices, templates, and lessons learned across the team.

Requirements

8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization.
PMP (Project Management Professional) certification.
Proven experience building or scaling PMO governance models supported by AI, standard delivery methodologies, and project health tracking processes.
Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment.
Demonstrated experience mentoring, coaching, and developing junior to mid-level project managers.
Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) as well as Google Workspace.
Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills.
Prior hands-on experience or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery is a strong plus.
Additional certifications such as Agile/Scrum (CSM, PMI-ACP), ITIL, or Prosci Change Management.
Strong financial acumen regarding professional services metrics (e.g., revenue recognition, margin, utilization, project profitability).

Skills

Project Management
Customer-Facing Project Delivery
Enterprise Technical Projects
Professional Services
Consulting
PMO Governance
AI
Standard Delivery Methodologies
Project Health Tracking
Client Engagements
Mentoring
Coaching
Project Management Tools (Smartsheet, Jira, Confluence, Asana)
Google Workspace
Executive Communication
Stakeholder Management
Negotiation
Conflict Resolution
Data Management
Cloud Infrastructure (AWS, Azure, GCP)
Data Protection
Enterprise Storage
Cybersecurity
SaaS Delivery
Agile/Scrum
ITIL
Change Management
Financial Acumen
Professional Services Metrics

Location

Remote (AUS and APAC Time Zone)

Work Type

Remote
Full-time

Experience Level

Senior

Education Level

PMP Certification

About the Company

Rubrik Professional Services transforms possibilities into outcomes by leveraging Rubrik technology to address complex technical challenges, improve operational efficiency, and maximize customer investment.
Rubrik is the Security and AI Operations Company, leading at the intersection of data protection, cyber resilience, and enterprise AI acceleration.
Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds.
Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Equal Opportunity

Rubrik is committed to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed.
The company aims to hire and promote the best talent, regardless of background, and continually reviews hiring practices to ensure fairness.
Rubrik strives to create an environment where every employee has equal access to opportunities for growth and excellence.
The company empowers everyone to bring their authentic selves to work and achieve their fullest potential.
Rubrik is committed to building a merit-based organization that offers equal access to growth and success for all employees globally.
Rubrik strives to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work.
Rubrik is dedicated to expanding engagement with communities, creating opportunities for underrepresented talent, and driving greater innovation for clients.
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Rubrik complies with applicable state and local laws governing nondiscrimination in employment.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
EEO IS THE LAW
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS