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About the Role

The Data Systems Administrator supports the software and data systems that keep Foundation Communities operating across departments. This position helps administer, document, secure, and improve major systems and the connections between them, including access, data handoffs, vendor relationships, reporting support, and cross-department workflows. The role is broader than any single department or platform, supporting organization-wide systems used for property operations, resident services, compliance, fundraising, procurement, reporting, collaboration, and related business functions.

Responsibilities

Administer assigned software platforms, including user setup, permissions, role changes, configuration updates, licensing, troubleshooting, vendor escalation, and routine system support.
Coordinate system access for staff onboarding, role changes, and exits in partnership with HR, supervisors, department system owners, and IT.
Document the systems this position supports, including process steps, system ownership, role and permission guidance, onboarding/offboarding procedures, integration notes, vendor contacts, recurring support steps, and user-facing quick guides.
Identify, document, and help monitor how data moves between systems, including APIs, imports/exports, vendor connectors, reports, spreadsheets, scheduled jobs, and manual handoffs.
Track software contracts, vendor contacts, renewal dates, license counts, assigned licenses, support terms, and pricing information.
Assist with review of new software requests by assessing business need, overlap with existing tools, integration needs, data ownership, security considerations, reporting needs, licensing impact, and long-term support requirements.
Share documentation and train IT teammates on critical support tasks so key systems have backup coverage and support does not depend on one person.
Help departments access reports, saved searches, exports, and system-generated data while supporting improvements to reduce duplicate, incomplete, inconsistent, or unreliable data.
Serve as a practical coordination point between IT, department leaders, end users, and vendors.
Create practical guidance and provide group or one-on-one support so staff can use systems correctly and follow approved processes.
Follow least-privilege access practices, support access reviews, protect confidential information, and help systems align with organizational policies, internal controls, audit needs, and data security standards.

Requirements

Bachelor’s degree in Information Technology, Information Systems, Computer Science, Business Administration, Accounting, Finance, Data Management, or a related discipline preferred.
Relevant experience may be substituted for education.
3 to 5 years of experience administering, supporting, implementing, or improving enterprise applications, SaaS platforms, HRIS, ERP, fundraising, procurement, reporting, program, or other business-critical data systems preferred.
Experience with user access management, system configuration, reporting, vendor coordination, renewals, license tracking, implementation support, integrations, data imports/exports, APIs, or cross-functional workflows preferred.
Ability to document complex systems and processes clearly enough for end users and IT teammates to follow.
Strong analytical, organizational, customer-service, and communication skills, with the ability to manage priorities across departments.
Working knowledge of Microsoft 365, SharePoint, identity and access concepts, ticketing systems, reporting tools, databases, SQL, APIs, or low-code automation platforms preferred.
Basic understanding of nonprofit operations, accounting, HR, resident services, property management, compliance, procurement, or fundraising systems preferred.
Commitment to data security, confidentiality, least-privilege access, and responsible handling of sensitive organizational information.
Access to reliable transportation required.
Comfort working with department system owners and clarifying shared responsibilities between IT, vendors, and business teams.
Ability to build inventories, trackers, process maps, and support documentation from incomplete or decentralized information.
Experience supporting system implementations, testing, training, issue tracking, and post-launch stabilization.
Ability to recommend process, configuration, training, licensing, or vendor-support improvements based on recurring issues.
Service-focused approach with strong attention to detail and interest in continuous improvement.
Work is mildly active in nature requiring standing and walking for up to 30% of the time.
Ability to work in all types of climate atmospheres, including hot and cold temperatures and wet environments, both inside and outside, when visiting properties or supporting on-site systems.
Travel is required to Foundation Communities locations in the Austin area, with occasional trips to North Texas properties.
Evening and weekend hours may be required occasionally for upgrades, projects, incidents, or scheduled maintenance.
General office-based demands include remaining in a seated position with occasional standing and walking.
Must be able to lift up to approximately 50 pounds at a time.

Skills

Microsoft 365
SharePoint
Identity and access concepts
Ticketing systems
Reporting tools
Databases
SQL
APIs
Low-code automation platforms
Nonprofit operations
Accounting
HR
Resident services
Property management
Compliance
Procurement
Fundraising systems
Data security
Confidentiality
Least-privilege access
User access management
System configuration
Reporting
Vendor coordination
Renewals
License tracking
Implementation support
Integrations
Data imports/exports
Cross-functional workflows
Analytical skills
Organizational skills
Customer-service skills
Communication skills
Process documentation
System documentation
Vendor management
Data analysis

Location

Mission Plaza
FC sites as needed
Austin area
North Texas properties

Work Type

Onsite
Travel required

Experience Level

3 to 5 years

Education Level

Bachelor’s degree preferred
Relevant experience may be substituted for education

About the Company

Foundation Communities operates across departments.
Systems Supported may include ADP, Raiser’s Edge, ETO, Fortress, Sage, ProcureDesk, Microsoft 365/SharePoint, and other departmental, property, compliance, procurement, reporting, collaboration, or vendor-managed data systems.