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About the Role

The Recovery Associate upholds the store's general look and arrangement by ensuring the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Delivering exceptional customer service is also a vital aspect of this role.

Responsibilities

• Greet customers within a ten-foot radius, creating a welcoming atmosphere.
• Assist customers in making informed purchase decisions.
• Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
• Organize, restock, and arrange products for effective displays.
• Maintain an in-depth knowledge of all featured products and their specific store locations.
• Complete the daily department recovery process for your assigned departments.
• Maintain the department’s cleanliness and organization, including wiping down shelves and sweeping beneath them.
• Adhere to Indoor Merchandising Guide standards specific to the relevant department.
• Ensure bathrooms are consistently clean and well-maintained.
• Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Requirements

• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
• Ability to work independently without supervision.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Ability to maintain a seated or standing position for extended durations.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Ability to use a ladder and/or pallet jack.
• Able to navigate and access all facilities.
• Close vision for computer-related activities.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Skills

• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.

Salary/Compensations

• USD $16.25/Hr.
• USD $19.90/Hr.

Benefits

• 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

About the Company

• Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates.
• We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities.
• Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
• When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.