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About the Role

Kong is seeking a seasoned Leader to join our Revenue Operations team. In this position, you’ll serve as a trusted business partner, an advocate for and advisor to the American GTM Leadership team. You’ll define, track, and implement AMER business objectives, initiatives, strategies, tactics, and processes that scale. This role incorporates hands-on execution for a hyper-growth sales team. You need to be a practitioner of full-funnel GTM Strategy & Operations, a self-starter, comfortable working in a dynamic, data-driven environment, and demonstrate curiosity and a “get things done” attitude.

Responsibilities

Lead annual AMS GTM planning process, including fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.
Partner with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.
Provide visibility and performance tracking on business health, lead funnel monitoring, sales efficiency, and productivity key performance metrics via business intelligence applications.
Lead execution of the operating cadence within the theater, supporting management inspection throughout the customer lifecycle at each level of the organization.
Support sales leadership with content preparation for key management reporting needs, including Quarterly Business Reviews.
Drive CRM accuracy, pipeline analytics, forecasting, and ad hoc regional reporting requirements.
Ensure efficient deal velocity and monitor deal management processes, making recommendations on process improvement initiatives regarding deal structures, approvals, and booking processes.
Participate in regular meetings with Marketing, Customer Success, Finance, Legal, and other teams to assist in addressing issues, building plans, and driving change management.
Assess inquiries directed to the AMS VP of Sales, determine the proper course of action, and delegate to the appropriate individual to manage.
Ensure all Sales Leadership team issues are addressed properly, efficiently, and judiciously, and keep track of progress until resolved.
Perform any additional tasks required by the manager.

Requirements

Organization and order during busy periods with composure and focus.
Demonstrable competence with Google G-Suite tools.
Strong customer service attitude, ability to work independently, and in a fast-paced environment.
Excellent written and communication skills.
A team player who works well in a collaborative environment.
If you don’t meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different roles at Kong.

Skills

SFDC (Sales Cloud, CPQ)
Clari
Outreach
Zoominfo
Google G-Suite tools
Quantitative and analytical skills
Data-driven mindset

Location

United States & Canada (Remote)

Work Type

Remote
Full-time

Experience Level

5-8 years of relevant business experience

Education Level

BA/BS in a quantitative field
MBA or related graduate degree a plus

About the Company

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.