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About the Role
The Greeter performs various Customer Service activities, including greeting customers, handling merchandise, providing information, distributing promotional materials, and supporting front-end business needs. The role emphasizes a friendly and outgoing demeanor to ensure customers feel welcomed and appreciated.
Responsibilities
- Greets all customers as they enter the store in a friendly and outgoing manner.
- Actively promotes programs including CLUB Membership, VOC, and In-Store Pickup.
- Models brand standard for customer service by presenting a professional image.
- Checks in all customers’ merchandise for return.
- Checks in all Vendor representatives, completing the necessary visitor log information and controlling visitor badges.
- Remains aware of all “Special events” in the store and informs customers of event, sale, or promotion details.
- Provides customers with promotional materials to support special events.
- Ensures entryway and surrounding work area remain clean, tidy, and safe.
- Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter.
- Performs other duties as assigned.
Requirements
- Excellent organization skills and attention to details.
- Experience in a customer service environment.
- Excellent verbal and written communication skills.
- Adaptability to new processes and procedures.
- Excellent self-motivation and initiative while unsupervised.
- Must not accept, possess, or handle a firearm while performing job duties.
Skills
- Customer Service
- Communication
- Organization
- Attention to Detail
- Self-Motivation
- Initiative
Location
- Onsite
Work Type
- Part Time
Experience Level
- Customer Service Experience
Education Level
- High School Diploma or Equivalent
Salary/Compensations
- $16.00 - $18.75
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Dental
- Vision
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
About the Company
- Bass Pro Shops is a company that offers retail merchandise, restaurants, world-class resorts, and conservation attractions.
Equal Opportunity
- Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
- Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
- If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.