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About the Role
The Student Welfare Officer promotes student wellbeing, personal development, and successful adjustment through a preventative approach to mental health. This role involves individual support, workshops, campaigns, and group activities, working closely with various teams to foster a safe and inclusive campus environment.
Responsibilities
- Promote student welfare through a preventative approach to mental health and wellbeing.
- Provide short-term, focused counselling appointments for students experiencing personal, emotional, or adjustment-related concerns.
- Design, deliver, and evaluate wellbeing workshops, awareness campaigns, and group activities.
- Identify student wellbeing needs and develop targeted initiatives in response to emerging concerns.
- Analyse student feedback, participation, and wellbeing data to evaluate initiatives and inform future programmes.
- Maintain accurate and confidential records of student welfare activities and counselling appointments.
- Work closely with the Student Life Team and academic teams to promote a positive, inclusive, and supportive student experience.
- Liaise with external healthcare providers, local authorities, and relevant services when required.
Requirements
- Bachelor’s or Master’s degree level in Psychology, Counselling, Social Work or related field, or equivalent relevant qualification.
- Previous professional experience in counselling, educational psychology, wellbeing, or a similar role.
- Experience working with young adults and/or students, preferably in an international or multicultural environment.
- Strong interpersonal, communication, and active listening skills.
- Excellent organisational skills and attention to detail.
- Ability to handle sensitive information with professionalism and confidentiality.
- Proficiency in MS Office, particularly Word, Excel, Outlook, and PowerPoint.
- Fluency in English, written and spoken.
- Minimum A2 level in German, written and spoken (recommended).
- Experience working in higher education or an international student environment.
- Experience designing and evaluating mental health or wellbeing programmes.
- Strong data analysis and reporting skills.
- Knowledge of student safeguarding and appropriate referral procedures.
- Proactive, empathetic, and adaptable approach to student welfare.
- Ability to work collaboratively with different teams and manage multiple priorities.
Skills
- Psychology
- Counselling
- Social Work
- Interpersonal skills
- Communication skills
- Active listening skills
- Organisational skills
- Attention to detail
- Professionalism
- Confidentiality
- MS Office proficiency
- English fluency
- German language skills (A2 level recommended)
- Data analysis
- Reporting skills
Location
- Berlin
Work Type
- Full-time
Experience Level
- Previous professional experience required
Education Level
- Bachelor's degree
- Master's degree
About the Company
- BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.
- BSBI aims to teach students to understand how businesses function and how economic success is generated.
- BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
- Located in the heart of Berlin, BSBI is an international business school that offers academic excellence.
- BSBI is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.
- BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 18,000 students at locations in Germany, Europe and beyond.
- We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders.
- With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment.
- Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
- Explore https://www.berlinsbi.com/ for more information about us!