Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Student Welfare Officer promotes student wellbeing, personal development, and successful adjustment through a preventative approach to mental health. This role involves individual support, workshops, campaigns, and group activities, working closely with various teams to foster a safe and supportive campus environment for an international student community.

Responsibilities

• Promote student welfare through a preventative approach to mental health and wellbeing.
• Provide short-term, focused counselling appointments for students experiencing personal, emotional, or adjustment-related concerns.
• Design, deliver, and evaluate wellbeing workshops, awareness campaigns, and group activities.
• Identify student wellbeing needs and develop targeted initiatives in response to emerging concerns.
• Analyse student feedback, participation, and wellbeing data to evaluate initiatives and inform future programmes.
• Maintain accurate and confidential records of student welfare activities and counselling appointments.
• Work closely with the Student Life Team and academic teams to promote a positive, inclusive, and supportive student experience.
• Liaise with external healthcare providers, local authorities, and relevant services when required.

Requirements

• Bachelor’s or Master’s degree level in Psychology, Counselling, Social Work or related field, or equivalent relevant qualification.
• Previous professional experience in counselling, educational psychology, wellbeing, or a similar role.
• Experience working with young adults and/or students, preferably in an international or multicultural environment.
• Strong interpersonal, communication, and active listening skills.
• Excellent organisational skills and attention to detail.
• Ability to handle sensitive information with professionalism and confidentiality.
• Proficiency in MS Office, particularly Word, Excel, Outlook, and PowerPoint.
• Fluency in English, written and spoken.
• Minimum A2 level in German, written and spoken (recommended).
• Experience working in higher education or an international student environment.
• Experience designing and evaluating mental health or wellbeing programmes.
• Strong data analysis and reporting skills.
• Knowledge of student safeguarding and appropriate referral procedures.
• Proactive, empathetic, and adaptable approach to student welfare.
• Ability to work collaboratively with different teams and manage multiple priorities.

Skills

• Psychology
• Counselling
• Social Work
• Interpersonal skills
• Communication skills
• Active listening skills
• Organisational skills
• Attention to detail
• Professionalism
• Confidentiality
• MS Office proficiency
• English fluency
• German language skills (A2 level recommended)
• Data analysis
• Reporting skills
• Student safeguarding knowledge
• Referral procedures knowledge

Location

• Berlin

Work Type

• Full-time

Experience Level

• Previous professional experience required

Education Level

• Bachelor's degree
• Master's degree

About the Company

• BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.
• GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.
• With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.
• As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.
• At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education. www.gusgermany.com