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About the Role

The Recruiting Operations Manager will drive the systems infrastructure, process design, and AI-enabled automation for Harvey's world-class recruiting function. This role owns the end-to-end health of the recruiting technology stack, including Ashby architecture, integrations, and emerging AI tooling, and translates operational insights into scalable process improvements. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.

Responsibilities

Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate findings into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.

Requirements

5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.

Skills

Ashby
AI/ML tooling
Recruiting technology stack administration
Process improvement
Automation
Data analysis
Systems thinking
Cross-functional communication

Location

Remote

Work Type

Full-time

Experience Level

5-8+ years

Salary/Compensations

$131,300 - $196,900 USD

About the Company

At Harvey, we’re transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.
We have strong product-market fit and world-class investor support.
We’re scaling fast and defining a new category in real time.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence.
We live by three values: Decisiveness, Simplicity, and Job's Not Finished.
The future of professional services is being written today — and we’re just getting started.

Equal Opportunity

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai