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About the Role

This role will work as part of the wider Microsoft 365 team within Digital Workplace, a function responsible for delivering and supporting the collaboration, productivity and information management services used across the Bank. The team owns and supports core Microsoft 365 services including SharePoint, Teams, Copilot, and related information governance capabilities, alongside specialist information management and preservation platforms. We want to make more of the technology that we have and explore opportunities to use it in new ways to make the Bank more effective. The successful candidate will bring Azure cloud experience to help design, implement and support automation solutions, service integrations and technical improvements across Microsoft 365 technologies and services. The role combines technical problem solving, stakeholder engagement, cloud engineering and continual service improvement, while contributing to the wider evolution of Digital Workplace services. This is an ideal role for someone who enjoys learning new technologies, working closely with business stakeholders, and improving services that deliver long-term organisational value.

Responsibilities

Design and implement best practice Azure-based solutions that integrate with core Microsoft 365 products to improve business processes and information management outcomes.
Support Azure-hosted services and manage associated cloud resources used by the wider Digital Workplace team.
Investigate, troubleshoot and resolve technical incidents, problems and service requests at a third line level.
Document technical solutions, support procedures and operational processes.
Share knowledge with colleagues and contribute to the development of technical capability within the wider team.
Identify opportunities to improve service reliability, supportability, automation and user experience.

Requirements

Experience supporting, administering or implementing Microsoft Azure cloud solutions in an enterprise environment, including services that integrate with Microsoft 365 technologies.
Experience administering core Microsoft 365 services such as SharePoint Online, OneDrive for Business and Teams.
Ability to gather requirements, assess service improvement opportunities and independently design practical technical solutions that improve supportability, automation or user experience.
Strong troubleshooting, documentation and communication skills, with experience supporting business-critical services and working effectively across technical and business teams.
A proactive approach to service improvement and knowledge sharing.
Awareness of how information governance, records management, compliance and data lifecycle principles influence the design and operation of workplace technology services.
Ability to build effective working relationships with stakeholders, suppliers and technical teams, translating needs into practical, well-governed outcomes.
Strong analytical judgement, with the ability to understand complex issues, evaluate options and recommend proportionate solutions.
Technical curiosity and learning agility, with enthusiasm for exploring new technologies, building knowledge independently and acting as a trailblazer for emerging capabilities.
A continuous improvement mindset, with the confidence to challenge existing ways of working and help shape better, more sustainable service outcomes.
Microsoft Copilot, Copilot Studio or AI Foundry, including exploring practical use cases for AI-enabled productivity, automation or service improvement.
Power Platform technologies, particularly Power Automate and Power Apps, to deliver low-code automation and business process improvements.
APIs, automation technologies, systems integration or Infrastructure as Code and DevOps tooling.
Microsoft Purview, information governance, records management, document management, archival or digital preservation systems.
Working in a regulated, public sector or highly governed environment, including effective engagement with third-party suppliers.
Plus, any relevant Microsoft Azure, Microsoft 365, Copilot or Power Platform certifications.

Skills

Azure
M365
Microsoft 365
SharePoint
Teams
Copilot
Information Governance
Automation
Service Integration
Cloud Engineering
Troubleshooting
Stakeholder Engagement
Power Platform
Power Automate
Power Apps
APIs
Infrastructure as Code
DevOps
Microsoft Purview
Records Management
Document Management
Digital Preservation

Location

Leeds

Work Type

Permanent
Full Time
Flexible Working Options

Experience Level

Third line level support experience

Education Level

Relevant Microsoft Azure, Microsoft 365, Copilot or Power Platform certifications

Salary/Compensations

£49,360 - £55,530

Benefits

Non-contributory, career average pension (1/80th of annual salary, with option to increase to 1/65th or decrease to 1/105th)
Discretionary performance award
8% benefits allowance (can be taken as salary or used for flexible benefits)
26 days’ annual leave with option to buy up to 12 additional days
Private medical insurance
Income protection

About the Company

The Technology Directorate provides information and system technology services to all business areas in the Bank as part of Central Services. Our key objective is to support the policy and operational divisions to meet the Bank’s stated objectives.
We are the UK's central bank - and we are a bank like no other; known by our peers for our world-leading thinking on policy and strategy.
Our mission is to promote the good of the people of the UK by maintaining monetary and financial stability. We seek to keep prices stable and people's money safe. We know our work matters to people, to families, up and down the UK. We are driven by curiosity and the desire to do important, challenging work.
It takes a great team to run the Bank of England. We rely on each other to play our part. We benefit from a collaborative culture and long-established flexible ways of working, supporting our colleagues balance their work and personal lives. We strive to be a place where people feel they belong and have equal access to opportunities, because different perspectives helps us make the best decisions for the public.
There's much to gain from working with us - from career defining work at the heart of the UK economy, being part of a fantastic team, and a rewarding compensation package.
Join us and find a bank like no other. Together, we can make a difference.

Equal Opportunity

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
From 1st October 2026, we expect all our colleagues to spend a minimum of 50% of their working time in the office per month. This is to capitalise on the benefits of working together in person across teams, while maintaining the flexibility offered by home working. Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.
Finally, we're proud to be a member of the Disability Confident Scheme.
The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.