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About the Role

Royal Canin is undergoing a major transformation program (EOS) to become Fit for Future. This 12-month assignment involves covering the daily responsibilities of the CPFR Manager for European Key Accounts (EKA), a unique business unit serving major pan-European online customers. The role offers a pan-European perspective, in-depth customer dynamics, and an agile environment. The successful candidate will manage daily collaborative customer planning, champion the benefits of CPFR, and build a business case for a permanent CPFR function.

Responsibilities

Lead and refine the CPFR process with assigned EKA customers to synchronize demand signals and commercial plans.
Serve as the primary supply chain point of contact for customer supply chain teams, leading collaborative reviews to resolve discrepancies.
Partner with customer planning teams to integrate inventory, promotions, and replenishment plans into the planning process and S&OP+ cycle.
Mitigate the "bullwhip effect" by aligning retail sell-through data with Royal Canin production constraints.
Build and maintain accurate customer-level demand forecasts using FutureMaster and advanced Excel models.
Apply advanced statistical forecasting methods and quantitative analysis to optimize baseline forecasts.
Translate customer-specific market intelligence and network changes into demand planning cycles.
Design, track, and share collaborative KPIs including Forecast Accuracy, Bias, OTIF, OSA, and Customer Inventory WoS.
Conduct deep-dive data analysis on inventory flow, safety stock, and service level failures to identify root causes.
Document and quantify financial benefits from the CPFR pilot to build a business case for a permanent CPFR function.
Collaborate with demand planning, Sales, Key Account Managers, and Logistics to integrate customer promotions and launch volumes into S&OP/S&OE cycles.
Provide data-backed insights on customer-specific demands during internal S&OP alignment meetings.
Cover for the demand planner during absences or holidays.

Requirements

3+ years of experience in demand planning, customer collaboration, or supply chain analytics within an FMCG, CPG, or Petcare environment.
Proven experience working directly with the supply chain or planning teams of major retail key accounts in Europe.
Advanced capability in MS Excel (Power Query, advanced data modeling, pivot tables, statistical formulas, and AI assistance).
Experience extracting data from various sources (data warehouses, customer data sharing sources, ERP systems, APIs, Power BI, Tableau, SQL or similar platforms).
Proficiency in data analysis including collecting, cleansing, validating, and transforming data.
Hands-on proficiency with specialized planning systems, specifically FutureMaster or a direct equivalent (e.g., SAP IBP, Blue Yonder, Kinaxis O9).
Strong foundational understanding of statistical forecasting methodologies and demand sensing techniques.
Outstanding verbal and written communication skills, able to present complex data insights simply.
Strong stakeholder management, influencing, and negotiation skills, comfortable driving change without direct authority.

Skills

CPFR
Demand Planning
Forecasting
Replenishment Planning
Supply Chain Analytics
MS Excel
Power Query
Data Modeling
Statistical Formulas
Data Extraction
Data Analysis
FutureMaster
SAP IBP
Blue Yonder
Kinaxis O9
Statistical Forecasting
Demand Sensing
Stakeholder Management
Influencing
Negotiation

Location

Europe

Work Type

Full-time
Temporary

Experience Level

3+ years

Education Level

University degree (Bachelor’s or Master's) in Supply Chain Management, Business Analytics, Logistics, Economics, or a related field advantageous
Background of planning work experience

About the Company

Royal Canin is undertaking a major transformation programme called EOS to deliver against its strategy of being Fit for Future and removing business risk.
The transformation has 4 key elements: new technology including implementation of SAP4 HANA, E2E standardized core processes, a strengthened data & analytics foundation, supported by a dedicated transformation team and change management.
EKA operates a unique model within Mars, delivering to major pan-European online customers operating in 28 markets and supplying direct ex-factory from 5 factories across Europe.
It’s a small team of 37 associates with each role having high responsibility and impact.