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About the Role

The Workday Platform Manager leads the management, development, and continuous improvement of the Workday platform, ensuring it is reliable, secure, well-governed, and aligned with organizational priorities. This role provides platform leadership across configuration, release planning, service performance, supplier engagement, and operational support, collaborating with various business teams that rely on Workday-enabled processes. It establishes clear ownership, controls, and ways of working for Workday as a strategic enterprise platform, directing specialists, assuring changes, and helping teams maximize platform utilization while managing risk, cost, resilience, and colleague experience.

Responsibilities

Manage, develop, and continuously improve the Workday platform.
Ensure the Workday platform is reliable, secure, and well-governed.
Align the Workday platform with organizational priorities.
Provide platform leadership in configuration, release planning, service performance, supplier engagement, and operational support.
Establish clear ownership, controls, and ways of working for Workday.
Provide direction to technical and functional specialists.
Assure changes before they are introduced into the live environment.
Help teams make best use of the platform while managing risk, cost, resilience, and colleague experience.
Work closely with People, Finance, Procurement, IT colleagues, and other business teams.

Requirements

Experience managing an enterprise business platform, ideally Workday or a comparable human resources, finance, or corporate services platform.
Strong understanding of platform governance, release management, change control, environment management, testing, service transition, and operational support.
Experience of PaaS (Platform as a Service).
Strong understanding of the software development lifecycle and delivery in agile.
Experience leading cross-functional teams and delivering enterprise-grade platform improvements in a complex organization.
Good understanding of identity and access management, role-based security, audit controls, data protection, and compliance requirements.
Experience working with integrations, application programming interfaces, middleware, data flows, reporting dependencies, and supportable interface design.
Ability to communicate effectively with technical and non-technical stakeholders, translating business needs into clear platform priorities and outcomes.
Strong supplier and stakeholder management skills, with the ability to balance service performance, platform roadmap, cost, and risk.
Familiarity with IT service management practices, including incident, problem, change, knowledge, and service request management.

Skills

Workday platform management
Platform governance
Release management
Change control
Environment management
Testing
Service transition
Operational support
PaaS (Platform as a Service)
Software development lifecycle
Agile delivery
Cross-functional team leadership
Enterprise-grade platform improvements
Identity and access management
Role-based security
Audit controls
Data protection
Compliance requirements
Integrations
Application programming interfaces (APIs)
Middleware
Data flows
Reporting dependencies
Interface design
Effective communication
Supplier management
Stakeholder management
IT service management (ITSM)

Location

South of England
London

Work Type

Full-time

Experience Level

Experienced

Salary/Compensations

£68,000.00 - £79,000.00 Per year

Benefits

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About the Company

One of the South of England's leading housing providers.
Own and manage over 86,000 homes.
Committed to investing in the communities we serve across the South and London.
Forward-thinking Business Platforms department.
Passionate about inclusion for all and creating a workplace where everyone can thrive.
Committed to our Equality Diversity and Inclusion strategy.
Believe that you can truly be yourself at SNG.

Equal Opportunity

Committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.