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About the Role
Orro designs and runs digital infrastructure for major Australian brands, holding its internal environment to the same high standard. This role involves technical ownership across cloud, identity, endpoint, and collaboration platforms, serving as the escalation point for complex technical work and shaping automation, documentation, and platform maturation.
Responsibilities
- Administer, maintain, and support Orro's internal cloud, identity, endpoint, collaboration, and infrastructure services.
- Act as the escalation point for complex technical issues, owning incidents and service requests through to resolution or clean handover.
- Monitor system health, availability, performance, and security posture, acting early on risks and improvement opportunities.
- Contribute to the design, implementation, and operational transition of internal IT projects, platform enhancements, and lifecycle activities.
- Support backup, patching, vulnerability remediation, disaster recovery, and access governance.
- Assist with audit and compliance evidence activities.
- Improve efficiency through automation and standardization.
- Maintain runbooks, configuration records, and knowledge articles.
Requirements
- 3 to 5 years in a systems engineer, systems administrator, cloud support, modern workplace, or similar infrastructure role.
- Hands-on administration of Microsoft 365 including Exchange Online, SharePoint Online, OneDrive, Teams, and licensing.
- Experience with Microsoft Entra ID covering identity lifecycle, access management, and identity security controls.
- Experience with Microsoft Intune, Windows 10/11, device compliance, and Autopilot.
- Working knowledge of Azure administration across compute, storage, backup, monitoring, and access control.
- Experience with Microsoft Defender or comparable security tooling for endpoint security, alert investigation, and vulnerability remediation.
- Scripting and automation experience with PowerShell, Microsoft Graph, or Azure CLI.
- Strong documentation habits.
- Experience with hybrid identity environments including Active Directory, Entra Connect, group policy, or migration away from legacy directory services.
- Exposure to audit and compliance activities such as ISO 27001, IRAP, Essential Eight, or PCI DSS.
- Subject to state and federal police background checks.
- Must have the unrestricted right to work in Australia.
- Visa sponsorship is not available.
Skills
- Microsoft 365
- Exchange Online
- SharePoint Online
- OneDrive
- Microsoft Teams
- Microsoft Entra ID
- Microsoft Intune
- Windows 10/11
- Autopilot
- Azure administration
- Microsoft Defender
- PowerShell
- Microsoft Graph
- Azure CLI
- Active Directory
- Entra Connect
- Group policy
- ISO 27001
- IRAP
- Essential Eight
- PCI DSS
Location
- Sydney
- Melbourne
- Brisbane
Work Type
- Hybrid Work Model
- Full-time
Experience Level
- 3 to 5 years
Education Level
- AZ 104 certification
- MD 102 certification
- SC 300 certification
- SC 200 certification
- MS 102 certification
- ITIL Foundation certification
Salary/Compensations
- Competitive base + super + benefits
Benefits
- Generous parental and caregiver leave
- Flexible work options
- Company-wide mentoring
- Emerging Leaders Development Program
- 3 days of paid volunteer leave each year
- Novated leasing
- Employee discounts
- Full access to wellbeing platform
About the Company
- Orro is an Australian success story, nearly 500 people strong, delivering secure, end-to-end digital solutions across cloud, collaboration, cyber security, data services, and network infrastructure with over 20 years of experience.
- Trusted by major Australian brands, Orro leads in designing, building, and operating digital infrastructure for efficiency, agility, performance, and resilience.
- Orro's solutions simplify technology for over 400 businesses and 20 million Australians daily.
- Orro's mission is to create 'future now' solutions that make accessing, storing, and sharing information faster, simpler, and safer.
- Orro focuses on connecting people through understanding client needs and delivering solutions for today and the future.
- With offices in Sydney, Melbourne, Canberra, Brisbane, and Perth, and teams in New Zealand, the Philippines, and the UK, Orro is known for future-ready solutions backed by expertise, human insight, and lasting partnerships.
Equal Opportunity
- Public holiday swaps that embrace family and cultural diversity.