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About the Role
As a Senior Consultant/Associate Team Lead, Reinsurance Core Systems, you will be a senior specialist within a collaborative, high-performing team supporting our reinsurance clients globally with their core system needs, focusing on DXC SICS/Assure Reinsurance. You will lead cutting-edge implementations, including configurations, interfaces, and infrastructure, and provide hands-on client support to optimize core processes and drive system enhancements.
Responsibilities
- Partner with reinsurance clients to understand their business and technology strategy, analyze business and core reinsurance system requirements, and implement tailored technology and business process solutions.
- Act as the liaison between your team and clients on day-to-day delivery, thinking independently and communicating concisely.
- Deliver high-quality pragmatic solutions to complex problems across the reinsurance value chain, applying in-depth knowledge, managing resources effectively, and meeting client objectives within agreed timelines.
- Build trusted relationships with clients, positioning yourself and the team as reliable experts delivering best-in-class recommendations.
- Drive the holistic management of reinsurance technology, focusing on maintaining a robust system for consistent business activities with minimal interruptions.
- Provide help desk support, bug triage and resolution, quality assurance, system and process enhancements, business analysis, developing custom built analytics and MI solutions, and system administration activities.
- Support reinsurance platform projects including system implementations, data migrations, interface build and enhancement, and rolling out new modules and upgrades.
- Contribute quality output and collaborate proactively with colleagues to achieve team results.
- Support the design and implementation of in-house tools that bring additional value to reinsurance clients and the team.
- Suggest improvements to Centre of Excellence processes based on a sound knowledge of industry best practice.
- Mentor and train junior consultants to increase industry-specific knowledge and practical experiences across London market, UK Insurance and Reinsurance transformation.
- Share expertise with the internal UK team and wider.
- Participate in internal initiatives (CSR, DE&I, recruitment, marketing) to shape the UK office.
Requirements
- Minimum of 4-5 years' experience in an Insurance / Reinsurance / Insurtech or consultancy firm with exposure to Insurance / Reinsurance clients.
- Must be willing to travel to client office(s) as per client requests.
Skills
- Highly knowledgeable around core reinsurance systems modules (e.g. SICS P&C, SICS Life, SICS Cede, Assure Re etc).
- Hands-on experience working with system administration/configurations.
- Experience in target operating model and process design & development.
- Project and stakeholder management.
- Strong quantitative and qualitative skills to identify complex problems, consider them analytically and conceptualize solutions.
- Excellent communication and presentation skills.
- Ability to provide peer coaching and guidance on expertise to junior colleagues.
- Highly structured, self-organized and detail-oriented professional.
- Experience working with DXC SICS/Assure Reinsurance modules.
- Experience working with API based integrations including DXC SICS/Assure Reinsurance SOAP/REST APIs.
- Proficient in SQL and in-depth understanding of the SICS data model and database.
- Experience developing custom built analytics.
- Experience working with reporting tools and solutions.
- Experience building reports using SAP business objects for DXC SICS/Assure Reinsurance.
- Experience of data migration into DXC SICS/Assure Reinsurance using the MTK utility (or other methods).
- Experience with Agile delivery, working within Scrum or SAFe.
- Comfortable operating within an agile environment with a wider delivery team.
Location
- Client office(s)
Work Type
- Hybrid working environment
Experience Level
- Senior Consultant/Associate Team Lead
- 4-5 years' experience
Education Level
- Bachelor’s degree
- Advanced degree (MA, MSc, or MBA) or other relevant qualifications considered a plus
Benefits
- 25 days annual leave plus bank holidays in England
- Pension: 6% employer contribution and 3% employee contribution
- Paid time off for volunteering (2 days per year)
- Private medical insurance with dental care through Vitality
- Life insurance
- Enhanced family friendly policies
- Employee Assistance Programme with 24/7 mental health support
- Interest free season ticket loan
- Access to the Cycle scheme and Tech scheme
About the Company
- Synpulse is a leading global management and technology consultancy with Swiss roots, empowering financial institutions to navigate change and seize new opportunities.
- Since 1996, Synpulse has been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.
- Synpulse cultivates a collaborative, high-impact culture where initiative and creativity are valued.
- With 21 offices across Europe, the Americas, and Asia-Pacific, Synpulse brings together diverse perspectives and talents.
- Synpulse believes innovation thrives where everyone feels they belong and can contribute.
- Synpulse's core values are Embrace, Drive, Achieve, shaping how employees work and grow.
- Synpulse offers the opportunity to grow, make a difference, and be part of a team redefining the future of financial services.
Equal Opportunity
- At Synpulse, we are committed to fostering an inclusive and supportive environment for all candidates.
- Throughout the interview process, we strive to accommodate diverse needs and preferences to ensure that every candidate can fully showcase their abilities.
- If you require any accommodations or adjustments to the interview process to support your participation, please don't hesitate to let us know.
- We are here to make the interview experience as comfortable and accessible as possible for you.