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About the Role
The Customer function aims to grow Customer Love by supporting owners throughout their entire ownership lifecycle, from machine registration through onboarding, maintenance, and cleaning tips. CRM is a primary channel for delivering these experiences. This role will create digital assets to support CRM campaigns.
Responsibilities
- Adapt and develop digital assets for email, web, and other channels, based on global templates and guidelines.
- Use HTML and CSS to customise and refine campaign content, ensuring consistency and quality across devices and platforms.
- Collaborate with marketing, CRM, and content teams to ensure designs meet business goals and brand standards.
- Test digital assets across platforms for quality and technical accuracy.
- Work efficiently with design systems, asset libraries, and brand guidelines.
- Support the delivery of campaigns within tight deadlines.
- Design visually appealing and easy to read digital assets that drive engagement and maximise action on CTAs across campaigns.
Requirements
- Strong working knowledge of HTML and CSS.
- Experience adapting and localising digital assets, preferably for email and web.
- Good eye for layout, detail, and consistency.
- Ability to work accurately and efficiently with existing templates and brand guidelines.
- Analytical problem-solver who can troubleshoot design or rendering issues.
- Good communication skills and willingness to work with multiple teams.
- Comfortable and adaptive to designing around the technical and creative boundaries of SFMC.
Skills
- HTML
- CSS
- SFMC experience
- Email marketing platform experience (e.g. Adobe Campaign, Braze, Hubspot, Mailchimp)
- Personalisation
- Segmentation
- Email testing tools (e.g. Email on Acid)
About the Company
- Dyson is a company that creates unique technology.
Equal Opportunity
- Dyson is an equal opportunity employer.
- We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.