Office & Field Technician at Jobs for Humanity | NY, US | Rezi

Office & Field Technician at Jobs for Humanity

Office & Field Technician

Jobs for Humanity · NY, US

4 days ago

Office & Field Technician

Jobs for Humanity · NY, US

5 days ago
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About the Role

This position is ideal for someone who enjoys both networking and Windows systems administration while working in a variety of business environments.

Responsibilities

  • Install, configure, and support business networks at customer locations.
  • Install and troubleshoot firewalls, routers, switches, wireless networks, and structured cabling.
  • Deploy, configure, and support Windows desktops and Windows Server environments.
  • Troubleshoot Windows operating systems, Active Directory, Group Policy, file sharing, printing, and user account issues.
  • Configure and maintain network services including TCP/IP, VLANs, VPNs, DHCP, and DNS.
  • Diagnose and resolve hardware, software, network, and connectivity issues.
  • Document network configurations, system changes, and completed work.
  • Provide professional on-site and remote technical support to customers.

Requirements

  • Experience administering Windows Server and Windows desktop operating systems.
  • Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP, and file/print services.
  • Experience with business networking equipment such as Fortinet, SonicWall, Ubiquiti, Cisco, Peplink, or similar platforms.
  • Strong understanding of TCP/IP networking, routing, switching, VPNs, and wireless technologies.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and customer service skills.
  • Ability to work independently at customer sites with minimal supervision.
  • Valid driver's license and reliable transportation required.

Skills

  • Windows Server administration
  • Windows desktop administration
  • Active Directory
  • Group Policy
  • Microsoft 365
  • DNS
  • DHCP
  • File/print services
  • Fortinet
  • SonicWall
  • Ubiquiti
  • Cisco
  • Peplink
  • TCP/IP networking
  • Routing
  • Switching
  • VPNs
  • Wireless technologies
  • Troubleshooting
  • Problem-solving
  • Communication
  • Customer service

Location

  • Customer locations

Work Type

  • On-site
  • Remote

About the Company

  • Company: Dynalink Communications

Equal Opportunity

  • All your information will be kept confidential according to EEO guidelines.