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About the Role

To provide high quality, professional administrative support to the business. To work alongside the Operations and Business Support teams to maintain administrative systems, ensuring compliance with legislation and company procedures.

Responsibilities

• Undertake requests for assistance from Divisional Director/ General Managers/Operations as required.
• Attend weekly meetings with team.
• Communicate and provide suppliers with purchase orders.
• Raise and chase purchase orders daily and ensure prompt delivery, providing purchase orders for Accounts Payable when necessary.
• Answer general queries from sites.
• Answer calls and queries.
• Prepare manual and automated reports, incorporating excel, pdf documents and tables/graphs- for line manager.
• Book Conference lines/ Meeting rooms for FS Management as requested.
• Take, type, and distribute meeting minutes.
• Work in a professional, hardworking, reliable manner and show respect to colleagues and clients.
• Understand, anticipate, and deliver customer (internal and external) needs while building effective relationships.
• Efficiently respond to both internal and external customers through effective communication and personal accessibility.
• Record and analyse data.
• Ensure customer satisfaction is high and uphold company values.
• Carry out other admin tasks as directed.
• Build and maintain effective professional customer relationships and communications.
• Assist with inductions and new system training for new team members & managers within in the region.
• Use company systems and programmes such as ‘our in house’ CAFM system (Coupa) and client facing programmes such as Corrigo & Vantify.
• Assist clients and accounts payable department in settling financial disputes by collating and analysing related data and raising purchase orders.
• Support with financials & service delivery information for managers for Monthly/year end reports.
• Assist with expenses for operations team.
• Support with the preparation, design, and communication of board reports, including sourcing up to date KPI information.
• Assist the bid team with presentation slides, and organisational charts for the region.
• Assist with Welcome presentations & Roadshows.
• Order and keep stock of marketing & promotional equipment for events.
• Assist with HR tasks such as TUPE consultations, Interviews, and DBS/Vetting checks.
• Support with any ad-hoc requests/issues by the Divisional Directors.
• Maintain and update Company organogram and Management diagrams.
• Train and ‘take charge’ of any new ABM systems to help site leads and GM’s.

Requirements

• Ability to work in a fast-paced team with the ability to remain calm under pressure.
• Outstanding communication skills both internal and external.
• The ability to effectively prioritise your workload and build relationships with key stakeholders.
• Excellent attention to detail.
• A customer focussed approach.
• A proactive/can do attitude to work.
• The ability to work on own initiative and take full ownership of role.
• The ability to follow process/ instructions.
• Computer literate.

Skills

• MS Office (Word, Excel, PowerPoint) at Basic / Intermediate level
• CAFM system (Coupa)
• Client facing programmes (Corrigo & Vantify)

Location

• Leadenhall Street, London, EC3A 1AT

Work Type

• Hybrid
• Full-time

Salary/Compensations

• Competitive

Benefits

• 24/7 GP service for employee and immediate family
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Perks at Work employee app (discounts, gift cards, cashback, exclusive offers)
• Access to resources and tools on topics ranging from family and life to health, money and work
• Online chat or telephone service for urgent support in a crisis

About the Company

• ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions.
• Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
• ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution.
• With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
• Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
• ABM: Driving possibility, together.

Equal Opportunity

• ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
• We are proud members of the Armed Forces Covenant Employer Recognition Scheme.