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About the Role
As a senior leader within Client Services, you will play a key role in growing client partnerships, developing talent, and driving commercial success across a portfolio of exciting brands. This is an opportunity to influence the work, the team, and the future direction of one of the UK's most ambitious social agencies.
Responsibilities
- Build trusted relationships with senior client stakeholders and act as a strategic advisor across key accounts.
- Provide leadership across social, paid, influencer, and creative work, ensuring it delivers against client objectives.
- Partner with the Client Services Director to develop and support a high-performing Client Services team.
- Own the commercial performance of your portfolio, including forecasting, planning, and account growth.
- Identify opportunities to expand client partnerships and drive new revenue streams.
- Lead cross-functional teams to deliver outstanding work and seamless client experiences.
- Champion best practice, strategic thinking, and operational excellence across the agency.
Requirements
- Experience leading teams within a social, creative, or integrated agency environment.
- Strong relationship-building skills with senior client and stakeholder groups.
- Commercial awareness with experience managing scopes, forecasting, and growth plans.
- Strategic understanding of social media, content, influencer marketing, and paid media.
- Confidence leading complex conversations and aligning diverse stakeholders.
- Curiosity for culture, platforms, and emerging opportunities within social.
- A collaborative leadership style, strong judgment, and a proactive mindset.
Experience Level
- Associate Director
About the Company
- We build social brands through culture-first thinking, standout creative, and communities that people genuinely want to be part of.
- We're the maverick of social. We believe the best work happens when strategy, creativity, and culture collide.