About the Role
The IT Services Consultant (ITSC) role is a market-based sales and business development position focused on growing All Covered sales by presenting and closing recurring professional, managed, and cloud service solutions, as well as strategic and complex IT project and procurement opportunities. This role involves consultative sales to prospects and clients, collaboration with internal resources, and business development initiatives.
Responsibilities
- Apply an in-depth understanding of All Covered services, programs, and sales methodology to address complex and strategic ACC, project and procurement opportunities.
- Work with regional engineering project resources, relationship management resources, sales and management resources to achieve and exceed quota.
- Work with Konica Minolta local offices to cross-sell IT Services to their client and prospect base.
- Provide thorough and accurate insight into the financial results and forecast of sales of strategic and complex ACC, project and procurement services.
- Present special programs to prospects and All Covered Care clients with support from marketing and channel strategy resources.
- Develop a thorough understanding of how All Covered services create value for customers.
- Develop a thorough understanding of technology services and trends.
- Achieve sales activities targets.
- Meet managed services quota attainment.
- Meet project services quota attainment.
- Meet project procurement quota attainment.
- Maintain client retention.
Requirements
- 3-5 years of experience in the Managed IT Services, or IT Services industry.
- Sales/business development experience, with a record of meeting and exceeding quota.
- High level of financial acumen, to have “business discussions with business people.”
- Strong communication, presentation, and listening skills.
- Ability to effectively deliver difficult messages while emphasizing positive, future-oriented perspectives.
- Technical aptitude, with the ability to appropriately apply technical service base to individual customer needs.
- Highly adaptable to changes in business direction, services, and needs.
- Possess the ability to influence vs. control others.
- Successful track record of sales and relationship management with notable accomplishments.
- Strong analytical and strategic thinking skills.
- Ability to coordinate multiple sales activities.
- Exceptional interpersonal, oral and written communication skills.
- Exceptional planning, organization and time management skills; self-starter.
- High level of professionalism and integrity; good judgment.
- Good negotiating skills.
- Superior work ethic and high energy level.
- Ability to work with all levels of the organization.
- Computer skills (including Word, Excel, SalesForce contact management).
Skills
- Managed IT Services
- IT Services
- Sales
- Business Development
- Financial Acumen
- Communication
- Presentation
- Listening
- Technical Aptitude
- Adaptability
- Influence
- Sales Management
- Relationship Management
- Analytical Thinking
- Strategic Thinking
- Coordination
- Interpersonal Skills
- Oral Communication
- Written Communication
- Planning
- Organization
- Time Management
- Professionalism
- Integrity
- Judgment
- Negotiation
- Work Ethic
- Computer Skills
- Word
- Excel
- SalesForce
Experience Level
- 3-5 years
Education Level
- 4-year college degree or equivalent industry experience
About the Company
- Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently.
- The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio.
- Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.
- Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization.
- This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Equal Opportunity
- Konica Minolta is an equal opportunity and affirmative action employer.
- We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
- Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
