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About the Role
The Commercial Planning & Operations Lead for Automotive and Industry takes on a strategic, highly visible leadership role to accelerate business growth. This position focuses on commercial planning, internal business analysis, and leading strategic commercial projects, while also managing commercial operations and leading a professional team.
Responsibilities
- Analyze internal sales, profitability, and operational metrics to identify business opportunities and improve top-line and Net Billing Sales (NBS).
- Work closely with the Head of Automotive & Industry, Product Managers, Sales Leadership, and cross-functional teams to lead commercial projects, including sales promotion strategies, trade show executions, and process realignments.
- Bridge the gap between sales and order fulfillment workflows.
- Take a hands-on approach to streamline the order-to-cash process, resolve operational bottlenecks, visit domestic sites, and accompany sales teams on customer visits to translate frontline needs into business improvements.
- Lead, mentor, and inspire a core team of 7 professional customer service specialists.
- Foster an agile, transparent, and customer-centric culture while supporting team members through organizational evolution.
- Ensure high operational standards and customer satisfaction across domestic and export accounts, maintaining full adherence to corporate policies and regulatory compliance.
Requirements
- Proven track record in commercial planning, business data analysis, sales operations, or commercial project leadership within industrial or B2B environments.
- Strong ability to analyze internal business and financial data and convert insights into concrete, revenue-generating commercial initiatives.
- Demonstrated experience in driving cross-functional collaboration and leading hands-on process/operational improvements.
- Strong leadership capability to mentor a professional team, drive cultural change, and foster a collaborative environment.
- Proactive mindset with the mobility to travel to domestic sites and participate in customer visits.
- Familiarity with order-to-cash workflows, B2B logistics, and ERP systems such as SAP (Preferred).
- Fluency in Japanese and English (both written and verbal) is highly desirable.
Skills
- Commercial Planning
- Business Data Analysis
- Sales Operations
- Commercial Project Leadership
- Cross-functional Collaboration
- Process Improvement
- Operational Improvement
- People Leadership
- Cultural Transformation
- Customer Experience Management
- Compliance Management
- Order-to-Cash Workflows
- B2B Logistics
- ERP Systems (e.g., SAP)
Location
- Japan
Work Type
- Permanent
- Full-time
Salary/Compensations
- Competitive salary based on local market standards, specific job duties, and responsibilities.
- Compensation determined by a comprehensive review of relevant skills, education, training, and experience.
About the Company
- Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry.
- Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide.
- The company plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility.
- Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.
Equal Opportunity
- The company adheres to all applicable laws and regulations and strives to operate a fair and equitable wage system.