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About the Role

The Kiosk Associate will operate a temporary kiosk, promoting and selling spa products and services to meet customer needs and sales targets.

Responsibilities

• Inform customers about Thermea Spa Village’s various services and products
• Identify customers' needs while creating sales opportunities
• Assist with the sales and purchase of Thermea gift certificates
• Maintain heavy customer traffic
• Responsible for the opening and closing of the kiosk
• Perform other related duties

Requirements

• High school diploma
• One-year experience in customer service
• Experience in sales
• Demonstrates a high level of aptitude in MS Office (Word, Excel, Outlook and PowerPoint) and is adept at learning new technologies
• Experience with using a POS system
• Excellent communication skills
• Ability to handle stress in a fast paced environment
• Versatile, thorough, and autonomous
• Shows initiative
• Punctuality and reliability
• Professional and collaborative attitude
• Ability to work in a standing position for long periods of time

Skills

• MS Office (Word, Excel, Outlook and PowerPoint)
• POS system
• Customer service
• Sales

Location

• Fairview Mall

Work Type

• Full-time
• Part-time
• Variable hours (Days, evenings, weekends and holidays required)
• Seasonal (late October to December 31, 2026)

Experience Level

• One-year experience in customer service
• Experience in sales

Education Level

• High school diploma

Salary/Compensations

• $23.00 per hour

About the Company

• Thermea Spa Village Whitby has transformed the spa experience into a wellness village, offering a familiar and welcoming environment that allows guests to escape the pace of modern life.
• The spa village is the first of its kind, featuring state-of-the-art installations and buildings reminiscent of a past deeply connected with nature and traditions.
• It combines unique global rituals with a distinctively Canadian character, serving as a peaceful hideaway.
• The company prides itself on a warm and welcoming community, providing excellent care to both guests and employees.

Equal Opportunity

• Thermea Spa Village Whitby is committed to fostering an inclusive, accessible environment where all employees and guests feel valued, respected, and supported.
• Accommodation is available upon request for candidates throughout the hiring process.
• The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applications.