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About the Role
We are seeking a visionary Senior Product Manager to lead the product strategy for Baton's Machine Learning pod. This role is critical for converting our investment in ML infrastructure and models into measurable value for Ryder and its customers, as we build the next-generation freight technology platform.
Responsibilities
- Lead the full product development life cycle, from need-finding to product vision and execution.
- Own product strategy and roadmap prioritization for the ML Pod's portfolio of models and AI initiatives.
- Own the initiative to improve ETA prediction accuracy and other model metrics.
- Identify and address technological constraints that limit business growth.
- Develop proposals and research strategies to define short-term roadmaps and long-term vision.
- Collaborate with design to drive prototyping and early ideation of new product features.
- Partner closely with ML/infrastructure engineers and data scientists to prioritize the backlog against business impact.
- Define the go-to-market and adoption plan for AI capabilities across Ryder's platforms.
- Execute cross-department projects touching every part of the organization.
- Identify future AI/ML product opportunities to shape Baton's technical and product vision.
Requirements
- Experience owning product strategy and roadmap for a technically complex or ML/AI-driven product.
- Experience building 0→1 products and delivering exceptional user experiences or business outcomes.
- Proven track record of shipping traditional ML or Generative AI products.
- Experience taking an initiative through its full lifecycle: from PoC to production and monitoring/maintenance.
- Sufficient fluency in ML/AI concepts to prioritize effectively and earn engineering trust.
- Ability to quickly determine if AI is needed to solve a problem and what type of AI could solve it.
- Experience working with cross-functional and technical stakeholders.
- Ability to execute with minimal guidance.
- Strong data-driven analytical skills to back up assumptions and recommendations.
- Comfortable in ambiguous situations and dynamic environments.
- Understanding of what fast-growing startups entail for PMs.
- Experience in a B2B SaaS environment, ideally within freight, logistics, manufacturing, or another operationally complex industry.
- Experience partnering with MLOps or ML infrastructure teams.
Skills
- Machine Learning
- AI
- Generative AI
- Product Strategy
- Roadmap Prioritization
- Data Science
- MLOps
- B2B SaaS
Location
- Hayes Valley, San Francisco, CA
Work Type
- Hybrid
- Full Time
Experience Level
- Senior
- 6+ years experience
- 4+ years experience in product management
Salary/Compensations
- $190,000 - $240,000
Benefits
- Competitive Base Salary + Cash Bonus Structure
- Annual Company Bonus + Long-Term Incentive Plan
- 401k with Matching
- Hybrid Work Schedule
- Medical, Dental, and Vision Health Coverage
- Employee Stock Purchase Program (15% discount to market value)
- Collaborative, Fun, and Tech-Forward office
About the Company
- Baton is Ryder’s in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics.
- With $10B in freight under management, our technology reaches every part of the U.S. economy.
- We design and ship category-defining software that enables Ryder and its 50,000+ customers to plan and execute freight intelligently, efficiently, and cost-effectively.
- Our work includes everything from customer-facing software to the data platform that will power the next era of innovation at Ryder.
- Baton’s mission: enable supply chain on autopilot.
- Ryder acquired Baton in 2022 to power its next wave of digital products.
- We operate at startup speed, with Fortune 500 reach.
- Hyper-Stable, publicly traded Enterprise.