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About the Role

As a Product Manager on the Order Fulfillment team, you’ll shape Shopper app fulfillment solutions for drivers and shoppers, owning the intake, planning, and execution for new product features, enhancements, and defect resolution. This role is at the intersection of technology, data science, economics, and operations, focused on ensuring reliable fulfillment quality across the marketplace. You will drive products to optimize fulfillment quality and strengthen shopper’s connections with Shipt customers. We are looking for a highly creative and execution-oriented PM who thrives in ambiguity, makes strategic product decisions grounded in data, and moves with a strong bias for action. You may work on complex product areas such as gig worker onboarding experiences, order fulfillment & delivery tooling, earnings & goal tracking, and engagement & retention programs.

Responsibilities

• Owning the intake, planning, and execution for new product features, enhancements, and defect resolution.
• Driving products to optimize fulfillment quality and strengthen shopper’s connections with Shipt customers.

Requirements

• 3+ years of product management experience in logistics, retail, gig, or related field.
• Proven experience in demonstrating AI-native mindset with hands-on use of generative AI to rapidly prototype ideas, automate repetitive workflows, synthesize insights from unstructured data, and improve decision-making.
• Comfortable using modern AI-assisted development practices (e.g., spec-driven development, AI coding assistants, and agentic workflows) to accelerate product discovery and execution.
• A history of strong partnerships with design and engineering, with a general understanding of design and development systems and processes.
• Demonstrate a high level of empathy and storytelling capability to influence a large network of stakeholders and customers.
• Technical expertise and the ability to make informed trade-offs between various system architectures.
• Experience with SQL, Figma, Miro, ClickUp, or equivalent.

Skills

• AI
• Collaboration
• Logistics
• Product Management
• SQL

Location

• Birmingham, AL
• Minneapolis, MN
• San Francisco, CA

Work Type

• Hybrid
• Full-time

Experience Level

• 3+ years of product management experience

Benefits

• Medical, dental, vision, and more.
• Company’s 401k plan.
• Discretionary vacation for exempt team members.
• Paid holidays throughout the calendar year.
• Paid sick leave.
• Eligibility for an annual bonus.
• Potential for restricted stock units based on role.

About the Company

• Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch.
• Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
• At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally.
• Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities.
• Shipt was founded and is headquartered in Birmingham, Alabama.

Equal Opportunity

• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
• Please inform your recruiting contact upon initial connection if you need a reasonable accommodation.
• If you need assistance filling out a job application, please complete this form.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.