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About the Role

POP MART is seeking a Flagship In-Store Visual Merchandiser to manage the visual presentation of their new London flagship store. This role involves hands-on execution, team leadership, and commercial awareness, translating global VM direction into a brand-true environment while training the store team on visual standards.

Responsibilities

• Conduct pre-opening window and store checks, ensuring impeccable standards before opening.
• Check and update VM standards and product placement across all categories.
• Plan and execute larger VM moves during pre-opening hours and smaller updates during trading hours.
• Empower the store team to share responsibility for maintaining VM standards.
• Oversee product displays and stock presentation, ensuring consistent representation.
• Ensure the closing team completes a VM checklist for display resets.
• Manage VM prop inventory, including stocktaking and organization.
• Communicate with the Regional Visual Merchandiser regarding product newness, shortages, and improvement suggestions.
• Conduct regular floor walks with management to review standards and discuss visual strategy.
• Lead VM training for new store team members and provide ongoing guidance.
• Lead preparation for seasonal launches in partnership with relevant teams.
• Install new window displays and product launches, updating in-store displays post-launch.
• Localize global and regional VM direction for the flagship store and UK audience.
• Analyze customer engagement and sales data to refine display effectiveness.
• Support new store openings and marketing events in the UK network as needed.
• Work flexible hours, including early mornings, evenings, weekends, and occasional overnight shifts.

Requirements

• Tertiary qualification in Visual Merchandising, Retail Design, Event Setup, or a related field.
• 3+ years of proven experience in visual merchandising within a fast-paced, high-footfall retail environment.
• Flagship or premium lifestyle brand experience is a strong advantage.
• A strong portfolio demonstrating creative, brand-aligned display concepts and spatial planning.
• Exceptional attention to detail with a hands-on approach to daily store presentation.
• Confident communicator, able to lead and train store teams and collaborate across multicultural, cross-functional teams.
• Comfortable making fast, confident VM decisions in response to a changing shop floor.
• Willingness and flexibility to work early, late, or overnight shifts around launches.
• Willingness to travel to other UK locations as required.

Skills

• Visual Merchandising
• Retail Design
• Event Setup
• Team Leadership
• Commercial Awareness
• Communication
• Training
• Spatial Planning
• Attention to Detail
• Adaptability
• Window Display Installation
• Product Display
• Stock Presentation
• Inventory Management
• Data Analysis

Location

• London (POP MART UK Flagship Store)

Work Type

• Full time
• Permanent

Experience Level

• 3+ years of proven experience in visual merchandising

Education Level

• Tertiary qualification in Visual Merchandising, Retail Design, Event Setup, or a related field

Benefits

• Monthly appreciation gifts featuring POP MART designs
• Structured bonus scheme linked to company and individual performance
• Access to a confidential Employee Assistance Programme (EAP)
• Training and development programmes
• Regular team events

About the Company

• POP MART is a leading global company in the trend culture and entertainment industry, centered around IP.
• The company has built a comprehensive platform for creative incubation and IP operation, empowering global creators.
• POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs.
• Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
• POP MART operates over 550 physical stores and more than 2,500 Robo Shops globally.
• The company reaches audiences in over 90 countries and regions through multiple cross-border e-commerce platforms.
• POP MART has developed a comprehensive IP commercialisation ecosystem spanning multiple industries.
• Ventures include immersive intellectual property themed parks, licensing and co-branding with global brands, and art toy expos.
• POP MART has a strong presence in key European markets and is expanding into new high potential markets.

Equal Opportunity

• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.