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About the Role

The Server Assistant at Starlite holds a pivotal support role essential to the lounge's rhythm and operational flow. This individual provides critical assistance to both the service floor and the bar, ensuring every guest enjoys a seamless, upscale experience. The Server Assistant upholds the "Starlite Standard" through impeccable cleanliness, swift pace, and proactive hospitality.

Responsibilities

• Prepare the lounge for service by ensuring lighting, table settings, and decor meet Starlite’s aesthetic standards.
• Maintain tables with "silent service" techniques—discreetly removing used glassware/plates, refilling water, and anticipating guest needs without interrupting the flow of conversation.
• Act as the bridge between the bar and the floor, running complex cocktails with knowledge of garnishes and glassware, and ensuring bartenders are stocked with polished glass, ice, and prep.
• Keep curated cocktail and spirits menus pristine; update chalkboards and daily features with legible, professional presentation.
• Uphold rigorous health and safety standards, ensuring the lounge remains spotless and organized even during high-volume late-night shifts.
• Swiftly flip tables for new arrivals, ensuring every new guest feels like the first person to sit there that evening.

Requirements

• 1–2 years of experience in a high-volume, upscale cocktail lounge or luxury hotel environment.
• A foundational understanding of classic cocktails, spirits, and wine service is highly preferred.
• Ability to remain calm, graceful, and efficient under the pressure of a fast-paced nightlife environment.
• Fluent in English with the ability to communicate clearly and professionally with a diverse, high-end clientele and a fast-moving team.
• Current Food Handler and Alcohol Service Certifications (e.g., LEAD/TIPS) are mandatory.

Skills

• Silent service techniques
• Cocktail knowledge
• Spirits knowledge
• Wine service
• Communication
• Professional presentation

Location

• Union Square, San Francisco

Work Type

• Full-time
• Late nights
• Weekends
• Holidays

Experience Level

• 1-2 years experience
• 2+ years restaurant or lounge experience preferred
• Previous experience in a luxury or boutique "upper-upscale" setting is a significant plus

Education Level

• High School diploma or equivalent

Benefits

• Medical/Dental/Vision Insurance
• Generous PTO policy, up to 5 weeks per year
• Commuter assistance
• 401(k) with company match
• Life Insurance
• Employee Assistance Program
• Employee Recognition
• Employee Referral Incentive program

About the Company

• Reborn in early 2022 as Beacon Grand, A Union Square Hotel, it has reclaimed its legendary status with thoughtful restoration, inspired design, and a renewed reputation for luxury and hospitality excellence.
• Recognized industry-wide for its transformative comeback, Beacon Grand has already earned acclaim for its elevated guest experience and standout public spaces, including award recognition for design, service, and culinary innovation.
• Located in the beating heart of Union Square, Beacon Grand is more than a hotel, it’s a cultural destination that blends storied heritage with contemporary style.
• From its beautifully reimagined guestrooms and suites to its celebrated dining venues and vibrant social spaces, Beacon Grand strikes the perfect balance of timeless elegance and modern energy.
• Above it all, the Starlite Room, long a legendary name in San Francisco nightlife, once again shines as an “anchor in the sky,” drawing guests and locals alike with its elevated atmosphere and unforgettable views.
• As cable cars rumble past the front doors and guests return to enjoy the next chapter of this historic address, Beacon Grand continues to evolve with fresh experiences, programming, and enhancements that keep it at the forefront of luxury hospitality.
• This is a once-in-a-generation opportunity to join a hand-picked Food and Beverage team of hospitality innovators and play a central role in shaping the future of one of San Francisco’s most celebrated hotels.

Equal Opportunity

• Northview Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any characteristic as outlined by federal, state, or local laws.