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About the Role

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

Responsibilities

Begins developing relationships with customers or their account team, including key buyers/decision makers.
Assists in creating opportunities to build customer accounts.
Develops understanding of customer’s business issues through appropriate organization channels.
Recommends products, services, and insights that will meet customer needs.
Completes basic account plans that outline tactics to acquire and/or maintain business.
Acquires a basic understanding of how the department operates and fits into the larger organization.
Develops awareness of the policies, practices, trends, and information that impact the organization and its customers.
Develops a basic understanding of the financial impact of decisions/solutions on the organization and its customers.
Guides accounts to valuable insights and presents insights that can benefit account and organization.
Gathers data/information on potential ideas and solutions to address a business need.
May document components of a business case for change at the direction of more senior colleagues.
Develops a working knowledge of the company’s standard contract terms and conditions.
Learns when to partner with legal resources to modify or adjust standard contract terms.
Learns the contract negotiation process and how to complete contractual arrangements.
Exchanges simple information in straightforward situations to gain the support of others.
Proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties.
Assists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement.
Identifies the key stakeholders in decision making for the account.
Develops understanding of standard offerings and major areas of expertise.
Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.
Develops a broad understanding of competitors’ standard products and services.
Understands the value and application of products, technologies, and offerings to accounts and organization.
Understands the importance of developing rapport and maintaining ongoing business relationships with colleagues and external customers.
Learns about customer's key leaders/decision makers from internal customer relationship management system.
Develops basic understanding of customer's industry and competitive market and/or uses company's tools to access market-specific information and insight.
Attends meetings with customers to understand needs and expectations.
Learns the metrics to assess the performance of products, services, and solutions against customer needs/expectations.
Develops key value proposition statements, case studies, or uses proof points to demonstrate the value of the company’s products, services, and solutions.

Requirements

French and English fluency required
Proficiency in English + local language of the market(s)
Proficient communicator
Growing knowledge of sales techniques
Account management experience preferred

Skills

Commercial conversations
Relationship building
Account planning
Sales techniques
Contract negotiation

Location

Austin

Work Type

Flexible work model

Experience Level

0-2 years equivalent experience

Education Level

Bachelor's

Salary/Compensations

$70,000.00 to $98,000.00
Potential to increase pay up to $112,000.00 based on performance
Starting pay will vary based on multiple factors including location, available budget, and an individual’s knowledge, skills, and experience.

Benefits

Medical, dental, and vision coverage
Paid time off
Employee Assistance Program
Wellness and travel reimbursement
Travel discounts
International Airlines Travel Agent Network (IATAN) membership
Exciting travel perks
Generous time-off
Parental leave

About the Company

Expedia Group brands power global travel for everyone, everywhere.
We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners.
Our diverse, vibrant, and welcoming community is essential in driving our success.
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
Across our brands and business, we help travelers explore the world with confidence and ease.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
This employer participates in E-Verify.
The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.