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About the Role
The Housing Education & Community Engagement Specialist supports tenant education, outreach, and community engagement activities within the Mission SRO Collaborative (MSROC) program. This role involves developing and facilitating workshops, supporting multilingual outreach, coordinating engagement efforts, and strengthening tenant participation in SRO communities.
Responsibilities
- Develop and implement tenant education and community engagement strategies aligned with DBI deliverables and program goals.
- Coordinate and facilitate tenant rights workshops, housing education sessions, and community meetings.
- Support the creation and distribution of multilingual outreach and educational materials.
- Coordinate outreach activities with staff, promotoras, and community partners.
- Build relationships with SRO tenants, tenant leaders, and community organizations.
- Support resident leadership development and tenant engagement activities.
- Collaborate with tenant counselors and legal partners to ensure tenants are connected to appropriate services and referrals.
- Track outreach, workshop participation, and engagement data for reporting purposes.
- Support program planning, implementation, and continuous quality improvement efforts.
- Participate in staff meetings, trainings, and cross-program coordination activities.
- Perform other related duties as assigned.
Requirements
- Minimum 3 years of experience in community outreach, tenant education, organizing, housing services, or related social service work.
- Strong understanding of housing justice, tenant rights, and/or SRO communities in San Francisco.
- Experience facilitating workshops or community education sessions.
- Strong relationship-building and communication skills.
- Ability to work collaboratively across teams and community partnerships.
- Experience working with immigrant, low-income, multilingual, and culturally diverse communities.
- Bilingual Spanish/English strongly preferred.
- Strong organizational and documentation skills.
- Experience working within SRO communities.
- Experience with DBI, housing stabilization, or tenant counseling programs.
- Experience supervising outreach or engagement activities.
Skills
- Community outreach
- Tenant education
- Organizing
- Housing services
- Social service work
- Workshop facilitation
- Community education
- Relationship-building
- Communication
- Collaboration
- Working with diverse communities
- Organizational skills
- Documentation skills
Location
- San Francisco
Work Type
- Full-Time
Experience Level
- Minimum 3 years of experience
Salary/Compensations
- $25.48 /hr
Benefits
- Medical
- Dental
- Vision
- Long-term disability
- Life insurance
- Flexible spending account
- Commuter benefits
- Paid holiday
- Paid sick leave
- Generous vacation with Summer Recess and Winter Recess
- 401(K) with employer matching
About the Company
- Mission Action (www.missionaction.org) is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible.
Equal Opportunity
- We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District.
- Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.