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About the Role
Group Health Dental is seeking a Treatment Coordinator to present cases, connect with patients, and drive results in one of NYC's largest dental practices. This role offers a structured Monday-Friday schedule with no weekend work, competitive pay, performance bonuses, and a full benefits package in a high-production environment with growth opportunities.
Responsibilities
- Present and close comprehensive dental treatment plans with confidence
- Educate patients on financing options including CareCredit, Lending Club, and Sunbit
- Handle in-network, out-of-network, and union insurance billing and breakdowns
- Manage accounts receivable, patient follow-up, and insurance collections
- Coordinate scheduling and case flow across a fast-paced, 22-operatory office
- Build lasting patient relationships that drive retention and referrals
- Collaborate with the clinical team on multi-specialty case coordination
Requirements
- 3+ years as a dental treatment coordinator or in a dental sales role required
- Proven track record presenting and closing dental treatment plans
- Strong knowledge of dental procedures, terminology, and patient education
- Proficiency in dental insurance billing in-network, out-of-network, and union plans
- Experience with third-party patient financing (CareCredit, Lending Club, Sunbit)
- Open Dental experience strongly preferred; Google Suite, Zoom, and Asana a plus
- Exceptional communication, persuasion, and case-closing skills
- Highly organized with strong multitasking ability in a high-volume environment
Skills
- Dental treatment coordination
- Dental sales
- Presenting and closing dental treatment plans
- Patient education
- Dental insurance billing
- Third-party patient financing
- Open Dental
- Google Suite
- Zoom
- Asana
- Communication
- Persuasion
- Case-closing
- Organization
- Multitasking
Location
- Times Square, New York, NY
Work Type
- Full-Time
- In-Person
Experience Level
- 3+ years dental treatment coordination or dental front office
Salary/Compensations
- $33–$35/hr
- Performance-based office bonuses
Benefits
- Medical, dental, vision & life insurance
- 401(k) with company match
- 10 PTO days (after 1 year)
- 7 sick days annually
- 10 paid holidays after 90 days
- Commuter benefits
- Paid HIPAA, OSHA & CPR certifications
- $3,000 referral bonus per hired candidate you refer
About the Company
- Group Health Dental is one of NYC's largest and most dynamic dental practices with 22 operatories and multi-specialty services, located in Times Square.
- Backed by Underbite Dental Management Group, a people-first DSO that invests in its employees.
Equal Opportunity
- Group Health Dental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.