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About the Role
TCAT is seeking customer-focused, safety-minded individuals to join their team as professional operators serving the Ithaca community. As a Small Vehicle Operator, you will safely operate electric sedans & passenger vans, deliver exceptional customer service, assist passengers with accessibility needs, and maintain trip schedules.
Responsibilities
- Safely operate electric sedans & passenger vans in on-demand zones in Ithaca
- Deliver exceptional customer service to riders of all ages and backgrounds
- Assist passengers with accessibility needs & ensure a comfortable, respectful ride
- Communicate clearly with dispatch and respond safely to changing road conditions
- Maintain trip schedules and manage fare collection and rider count technology
Requirements
- Must be 21+ with a high school diploma or GED
- Must be able to lift up to 50 lbs and sit comfortably for long periods of time
- Must work flexible schedules including evenings, weekends, and holidays
- Must meet NYS 19-A physical and legal requirements for commercial operators
Skills
- Customer service
- Transportation
- Public-facing roles
- Flexibility
- Calm under pressure
- Professionalism
- Safety-minded
- Punctuality
- Service excellence
Location
- Ithaca, NY 14850
Work Type
- Full Time
Experience Level
- Entry-level
Education Level
- High School
Salary/Compensations
- $25.00 - $25.00 Hourly
Benefits
- Paid entry-level CDL training
- Reimbursement for licensing costs
- Opportunities for overtime and advancement
- Union representation
- Pay transparency
- Health Insurance (Excellus BCBS) with medical FSA & HSA options (TCAT pays 75-90% of monthly premiums)
- Vision, Dental, and Life Insurance (employer-paid)
- Voluntary Employee, Spousal & Child Life insurance
- Group Short- & Long-Term Disability (employer-paid)
- Employee Assistance Program
- Day Care Assistance Program
- Retirement plan 401(k) account with direct employer contribution (10% after 2 years)
- Annual PTO accrual (up to 10 Vacation days, 10 Sick days, 3 Personal days, 5 Floating Holidays)
About the Company
- TCAT (Tompkins Consolidated Area Transit) is a mission-driven team committed to safe, reliable, and affordable transportation.
- TCAT is a registered FMCSA training provider.