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About the Role
This is a temporary contract assignment for a Complex Claims Specialist focusing on Professional Liability. The role involves managing mid- to high-severity claims from inception through resolution, including Allied Healthcare Professional Liability, Architects & Engineers Professional Liability, and Miscellaneous Professional Liability. The contractor will collaborate with external and internal business partners, manage claims and litigation processes, and provide subject-matter expertise.
Responsibilities
- Adjusts and resolves complex, mid- to high-severity Professional Liability claims, including Allied Healthcare, Architects & Engineers, and Miscellaneous Professional Liability matters in all phases of litigation
- With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters
- Reviews and provides analysis of claim documentation and legal filings
- Drives litigation best practices to lead defense strategy on litigated files
- Shares subject-matter expertise and provides knowledge support to team members as needed during the assignment
- Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
- Identifies and communicates emerging exposures, claim trends, and cross-line issues affecting Professional Liability portfolios
- Identifies suspected fraudulent claims and tracks with special investigations unit
- Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
Requirements
- 5+ years of Professional Liability and/or Specialty or Financial Lines claims-handling experience, preferably including one or more of the following: Allied Healthcare, Architects & Engineers, or Miscellaneous Professional Liability
- A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
- Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
- Ability to work in a fast-paced and changing environment
- Advanced knowledge of Professional Liability coverage principles, with the ability to apply coverage analysis across Allied Healthcare, Architects & Engineers, and Miscellaneous Professional Liability claims
- Advanced knowledge of litigation process and negotiation skills
- Excellent verbal and written communication skills
- Advanced analytical skills
- B.A./B.S Degree required, JD optimal
- Must hold, or be able to obtain before handling applicable claims, all adjuster licenses required for the jurisdictions covered by the assignment
Skills
- Professional Liability claims handling
- Specialty or Financial Lines claims handling
- Allied Healthcare claims handling
- Architects & Engineers claims handling
- Miscellaneous Professional Liability claims handling
- Litigation management
- Investigation
- Negotiation
- Coverage analysis
- Verbal communication
- Written communication
- Analytical skills
Work Type
- Contractor
- Temporary contract assignment
Experience Level
- 5+ years of Professional Liability and/or Specialty or Financial Lines claims-handling experience
Education Level
- B.A./B.S Degree
- JD
Salary/Compensations
- $75-$90/hour
Benefits
- This contract assignment is not eligible for Hiscox employee salary, bonus, paid time off, retirement, or employee benefit programs unless expressly stated in the applicable engagement agreement
- Any benefits available through a staffing agency or other employer of record are governed solely by that organization’s terms
About the Company
- As an international specialist insurer, Hiscox is selective and focuses on key areas of expertise and strength, underpinned by a culture that encourages challenging convention and looking for better ways of doing things.
- Hiscox insures the unique and the interesting, and seeks the same in talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other.
- The company believes in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
- Hiscox is a solid, but slightly contrary business that likes to do things differently and constantly seeks to evolve. With roots going back to 1901, it is ambitious and going places.
- Hiscox USA was established in 2006 to focus on the needs of underserved and specialty commercial clients via both regional broker and direct distribution channels, and is today the fastest-growing business unit within the Hiscox Group.
- Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco.
- Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.