Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a Research Director to lead the vision, strategy, and execution of research across our Partner Tools portfolio, including Hotel and Vacation Rental Partner Experiences, APIs, and Partner Advertising. This player/coach role involves leading a senior research team while remaining hands-on, partnering with engineering, design, and product to integrate research into product development. You will focus on deep human understanding and technical fluency to evaluate emerging AI-powered experiences.

Responsibilities

Define and lead the research strategy across our Partner Tools portfolio.
Operate as a player/coach for a small, senior research team, setting strategy and craft standards while remaining directly involved in research execution.
Partner closely with engineering, design, product, and data science teams to translate partner insights into strategic, business-impactful decisions.
Champion rigorous, AI-informed research methodologies and demonstrate integration of AI tools into research workflows.
Build scalable research frameworks and reusable insight systems for durable value across a multidisciplinary organization.
Integrate qualitative and quantitative research to combine behavioral data with human-centered depth for complete partner insights.

Requirements

15+ years of relevant professional experience without an advanced degree, or 5–10 years with a suitable advanced degree; or equivalent related professional experience.
Bachelor’s or advanced degree in Human-Computer Interaction, Psychology, Anthropology, Cognitive Science, or a related field; or equivalent related professional experience.
Demonstrated expertise in qualitative research methodologies and integrating AI into research planning, execution, or delivery.
Proven experience leading and developing high-performing research teams across multiple locations and career levels.
Demonstrated ability to influence senior stakeholders and translate research insights into strategic, business-impactful decisions.
Experience building and scaling research programs across complex, multidisciplinary organizations and diverse product domains, ideally including specific experience in B2B.
Master's degree or PhD in Human-Computer Interaction (HCI), Computer Science, Statistics, Psychology, or a related field — or equivalent professional experience.
A track record of working in close, day-to-day partnership with engineering.
Experience researching B2B tools, APIs, or advertising/monetization products.
Specific, demonstrable examples of creating research artifacts and workflows with AI platforms.
Demonstrated ability to safely integrate and operate AI/ML-enabled solutions that improve research outcomes while maintaining methodological rigor.
Experience establishing scalable research practices for AI tools, products, and systems, including evaluating their impact on human behavior and customer experiences.

Skills

Qualitative research methodologies
Integrating AI into research
Leading and developing research teams
Influencing senior stakeholders
Building and scaling research programs
B2B research
AI/ML-enabled solutions
Researching AI tools, products, and systems

Location

New York
Chicago
Austin
Seattle
San Jose

Work Type

Onsite
Hybrid

Experience Level

5-10 years with advanced degree
15+ years without advanced degree

Education Level

Bachelor's degree or equivalent
Advanced degree

Salary/Compensations

New York: $242,000.00 - $338,500.00
Chicago: $208,000.00 - $291,500.00
Austin: $224,000.00 - $313,500.00

Benefits

Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership

About the Company

Expedia Group helps travelers explore the world with confidence and ease through its consumer brands (Expedia, Hotels.com, Vrbo), B2B travel business, and travel advertising offerings.
Our five Behaviors - Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together - foster a supportive environment for career growth and flexibility.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
This employer participates in E-Verify.