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About the Role

Opensity Solutions is seeking a professional and service-oriented Messenger Associate to support daily messenger operations and ensure timely, accurate deliveries in a fast-paced environment. The ideal candidate will have prior professional experience, strong customer service skills, a professional demeanor, and be comfortable using technology in a business setting. We are looking for someone who is reliable, dependable, punctual, and committed to excellent attendance. Training is available for the right candidate with a strong work ethic and willingness to learn.

Responsibilities

• Receive packages and parcels from outside messenger and vendors
• Scan barcode into package tracking software
• Receive signature upon delivery (chain-of-custody documentation)
• Ensure all deliveries are downloaded upon completion
• Ensure all packages are delivered to the designated floors and recipient
• Assist with escorting all external messengers to the designated floors for delivery
• Follow all Opensity Solutions policies, rules, and guidelines
• Collect internal mail and parcels from various reception areas and agreed locations
• Sort mail and transport it to the main reception and other agreed locations

Requirements

• High school diploma or GED required
• Ability to lift 50+ pounds
• Basic proficiency in Microsoft Office
• Strong customer service and communication skills
• Professional demeanor with a corporate presence
• Previous experience in a similar role is preferred, but not required
• Hospitality-driven mindset
• Customer service focused approach
• Dependable and detail-oriented
• Team player with a willingness to learn

Skills

• Package tracking software
• Microsoft Office
• Customer service
• Communication

Location

• New York, NY 10153

Work Type

• Full-time
• Monday – Friday, 8:30 am -5:30 pm

Experience Level

• Previous experience in a similar role is preferred, but not required

Education Level

• High school diploma or GED

Salary/Compensations

• $18.03

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Company

• Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms.
• Opensity provides integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth.
• Capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
• Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Equal Opportunity

• Opensity is committed to fostering an inclusive, equitable, and accessible workplace.
• We believe diverse perspectives strengthen our teams and the work we do for our clients.
• Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
• We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
• Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.