Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Retail Associate is a brand ambassador responsible for providing customers with a unique, customer-first shopping experience and driving sales by engaging with customers and making relevant merchandise suggestions.
Responsibilities
- Create an elevated, upbeat, welcoming experience for customers
- Drive and increase sales by connecting with customers and assessing needs
- Speak with knowledge and confidence about materials, styles, fit, fabrics, price, and trends
- Strengthen brand presence by encouraging customer engagement with social media and email lists
- Educate customers on brand history, products, offers, promotions, and events
- Process customer transactions efficiently with excellent point-of-sale/cash-handling accuracy
- Answer customer questions via phone or email
- Maintain the cleanliness and organization of the sales floor, fitting rooms, and cash-wrap areas
- Execute operational processes including shipment processing, back stock replenishment, and inventory counts
- Communicate with internal teams and upper management regarding customer and product issues
- Ensure health, safety, and security rules are followed
- Perform other related duties and projects as assigned
Requirements
- Previous experience in retail with cash handling
Skills
- Excellent customer service
- Excellent verbal and written communication skills
- Ability to learn new computer programs and software
- Reliable and professional
- Friendly and engaging
- Communicate effectively with all types of customers and employees
Work Type
- Full-time
Education Level
- High School Degree
Salary/Compensations
- $21-$23/hr
Benefits
- Paid time off for qualifying sick leave
- Wilderness first aid certification eligibility
- Annual company retreat and/or camping trip
- Public transportation assistance
- Bike commuting allowance
- Employee Assistance Program (EAP)
- Snow Peak gear package
- Access to third-party outdoor gear discounts
- Generous discounts on Snow Peak gear and apparel
- Medical coverage with vision and alternative care (for regular full-time employees)
- Comprehensive dental (for regular full-time employees)
- Employer match to retirement contributions (for regular full-time employees)
- Short and long-term disability insurance (for regular full-time employees)
- Life and AD&D insurance (for regular full-time employees)
- Paid vacation and holidays (for regular full-time employees)
- Paid family and medical leave (for regular full-time employees)
About the Company
- Snow Peak USA is committed to leveling the playing field and encourages applications from women, people of color, and those in the LGBTQ+ communities.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.
- Snow Peak USA encourages women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description.