Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Food & Beverage Manager plays a vital role in upholding the mission of The Abbey Inn & Spa by leading all dining, beverage, banquet, and special event experiences. This role ensures every culinary and service touchpoint reflects the warmth, refinement, and hospitality of the historic property while supporting memorable guest experiences and embodying Meyer Jabara Hotels' values.

Responsibilities

• Oversee daily operations of Apropos Restaurant, breakfast/lunch/dinner service, banquets, and room service.
• Ensure consistent execution of luxury service standards across all food and beverage outlets.
• Collaborate with culinary leadership to coordinate menu rollouts, promotions, seasonal offerings, and special dining experiences.
• Manage banquet event orders (BEOs) and ensure successful execution of all corporate, social, and wedding events.
• Maintain high standards of cleanliness, organization, presentation, and operational efficiency throughout all outlets.
• Maintain a visible presence in dining and event spaces to ensure superior guest experiences.
• Resolve guest concerns promptly, professionally, and in accordance with brand standards.
• Review guest feedback, online reviews, and satisfaction metrics and implement action plans for continuous improvement.
• Develop initiatives that enhance guest loyalty and drive repeat business.
• Recruit, train, supervise, and develop front-of-house food and beverage team members.
• Conduct performance evaluations and provide ongoing coaching, feedback, and corrective action when necessary.
• Promote a culture of teamwork, accountability, inclusiveness, and service excellence.
• Ensure associates understand and execute established operational and guest service standards.
• Manage departmental budgets, labor costs, and operating expenses to achieve financial goals.
• Monitor revenue performance and identify opportunities to improve profitability.
• Oversee purchasing, inventory controls, and cost management for food, beverage, supplies, and equipment.
• Review daily sales reports and operational metrics to ensure accurate financial reporting.
• Oversee all aspects of employee tip administration, including tip pooling, tip distribution, and tip reconciliation.
• Verify the accuracy of reported tips and ensure proper documentation and reporting procedures are followed.
• Work closely with payroll and human resources to ensure tip payments are processed accurately and timely.
• Maintain compliance with federal, state, and local wage-and-hour regulations related to gratuities and tipped employees.
• Investigate and resolve tip-related discrepancies, employee questions, and concerns.
• Lead planning and execution of special dining experiences, holiday events, wine dinners, and promotional programs.
• Partner with culinary and beverage teams to enhance menus, beverage offerings, and guest experiences.
• Assist in developing marketing initiatives to increase restaurant visibility and revenue.
• Ensure compliance with all health department regulations, food safety standards, liquor laws, and company policies.
• Maintain all required permits, certifications, and operational documentation.
• Promote a safe and secure work environment for guests and associates.
• Conduct regular inspections and implement corrective actions as needed.

Requirements

• 3–5 years of F&B leadership experience in hotels or upscale dining.
• Strong understanding of front-of-house service standards.
• Proven skills in team training, coaching, and guest recovery.
• Excellent communication and organizational skills.
• Ability to work flexible hours, including weekends and holidays.

Skills

• Leadership
• Team Training
• Coaching
• Guest Recovery
• Communication
• Organization
• Financial Management
• Budget Management
• Labor Cost Management
• Inventory Control
• Cost Management
• Beverage Control
• Tip Administration
• Compliance
• Food Safety Standards
• Liquor Laws

Location

• New York

Work Type

• Full-time

Experience Level

• 3-5 years

About the Company

• Nestled above the Hudson River, The Abbey Inn & Spa is a boutique luxury escape offering history, sophistication, and serenity.
• As part of the Meyer Jabara Hotels portfolio, we are committed to delivering deeply personal service and exceptional destination-driven experiences.