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About the Role

Ramp is experiencing significant growth and is building a business systems team to support this trajectory. This role will collaborate with Sales, Account Management, Partnerships, and Product teams on critical business systems projects, offering a unique opportunity to influence Ramp's growth initiatives through systems development.

Responsibilities

• Administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, and Gong.io, in collaboration with Sales Operations.
• Build and deploy automation, validations, and applications within Salesforce.
• Implement new systems and integrations as required.
• Analyze business requirements and system capabilities to create specifications for systems build and manage end-to-end implementation.
• Create reports and dashboards to monitor system performance and data accuracy.
• Write and maintain documentation for systems build and integrations.

Requirements

• 3+ years of experience in sales/marketing/revenue operations or business systems within a fast-paced environment.
• Salesforce Admin certification or equivalent experience.
• Proficiency with Salesforce and Marketing automation tools (Hubspot, Outreach, Zapier, Retool, Workato), and other GTM tools & systems, with the ability to learn new systems quickly.
• Ability to build elegant, efficient, and scalable solutions.
• Structured thinking with the capacity to distill complex concepts and communicate them effectively to diverse audiences.
• A "get things done" mentality, with the ability to dissect problems, identify solutions, and drive them to completion autonomously.

Skills

• Salesforce Administration
• Marketing Automation (Hubspot, Outreach)
• Zapier
• Retool
• Workato
• GTM tools & systems
• Systems Integration
• Data Analysis
• Reporting and Dashboarding
• Documentation
• Looker or similar BI tools
• Asana or similar project management software

Location

• United States
• Canada
• United Kingdom
• NYC
• SF

Work Type

• Full-time

Experience Level

• 3+ years of experience

Education Level

• Salesforce Admin certification or equivalent experience

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
• One Medical annual membership (US)
• 401(k), including employer match (US)
• Fertility HRA (up to $10,000 per year) (US)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance (US)
• In-office perks: lunch, snacks, drinks, and more (US)
• Relocation expense coverage to NYC or SF (if needed)
• Group medical, dental, and vision coverage through Sun Life (Canada)
• Life, AD&D, and disability coverage (Canada)
• Fertility drug coverage (up to $4,000 lifetime) (Canada)
• Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
• Employee Assistance Program and virtual care through Lumino Health (Canada)
• Private medical insurance through Freedom Elite (UK)
• Virtual GP and at-home care via eMed x Livi (UK)
• Workplace pension through Penfold, with salary sacrifice option (UK)

About the Company

• Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.
• We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
• The problems are high-stakes, data-dense, and unforgiving.
• We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
• The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp.
• We believe every ambitious company deserves the same.
• If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
• Ramp Applicant Privacy Notice