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About the Role

The Medical Assistant floater plays a vital role in providing high-quality patient care and support to medical professionals within our practice. The Medical Assistant serves as the primary point of contact for all clinical care-related inquiries, issues, and concerns, excluding allergy-related matters.

Responsibilities

• Assist doctors during patient examinations, office surgical procedures and testing.
• Maintain exam room cleanliness and supplies.
• Manage medications and hazardous wastes.
• Provide administrative support.
• Interact with patients.
• Schedule follow-up appointments.
• Handle medication prescriptions.
• Ensure compliance with insurance requirements.
• Greet patients warmly and ensure their comfort during their visit.
• Assist with patient intake, including recording vital signs, updating medical history, and verifying insurance information.
• Prepare patients for examination by physicians, anticipating their needs, ensuring rooms are clean, stocked, and organized.
• Utilize operating system to manage patient records and appointments.
• Maintain accurate and detailed patient records, ensuring all necessary information is entered correctly.
• Enter patient histories and medications into charts, ensuring allergies are prominently displayed.
• Assist with scheduling appointments, following up on test results, and managing patient inquiries.
• Give results over the phone at the physician’s discretion.
• Maintain patient flow in exam rooms, explain tests and procedures to patients, and inform doctors of schedule delays.
• Keep exam rooms clean and properly stocked, maintaining a sterile environment for patient care.
• Maintain control over hazardous wastes, perform routine equipment maintenance, and manage medical equipment.
• Check medications for expiration dates and order replacements when needed.
• Assist with office surgical procedures, post-operative care, and testing under medical direction.
• Pre-certify all necessary procedures (CT Scans, MRI’s and office procedures) with the appropriate insurance company verifying eligibility, deductibles, copays, coverage of service with precertification numbers to be used for billing purposes, prior to the services rendered.
• Collaborate effectively with healthcare team members to ensure seamless patient care.
• Communicate clearly and professionally with patients, colleagues, and supervisors, both verbally and in writing.
• Assist training new hire Medical Assistants.
• Travel to all locations within the specified region.
• On occasion, assist with covering offices outside of your normal coverage area.
• During a transition/merger may be asked to travel to locations outside of the specified region.

Requirements

• Ability to work effectively in a fast‑paced environment.
• Ability to work independently and as part of a team.
• Previous Medical Assistant experience preferred.
• Experience with Epic EMR preferred.
• Strong patient service skills with a commitment to delivering a positive patient experience.

Skills

• Empathy
• Attention to detail
• Strong communication skills
• Adaptability
• Professionalism
• Teamwork
• Problem-solving ability
• Commitment to ongoing learning

Location

• NYC
• Hoboken

Work Type

• Full-Time
• Floater

Education Level

• Completion of a Medical Assistant program or certification such as CMA or RMA.
• Bachelor’s degree in Biology
• Emergency Medical Technician (EMT) certification
• Five (5) years of continuous experience working as a Medical Assistant

Salary/Compensations

• $23/hr

Benefits

• Medical, Dental, and Vision insurance
• Company‑paid long‑term disability
• Flexible Spending Account (FSA)
• Company‑paid life insurance and voluntary life insurance
• 401(k)
• Pet insurance

About the Company

• ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas.
• Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.
• Our comprehensive services include: Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Inner Ear Disorders and Dizziness, Asthma-related services, Diagnostic Audiology and Hearing Aid Dispensing, Sleep and CT Services.
• ENTA is affiliated with some of the most prestigious medical institutions in the world.
• Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.

Equal Opportunity

• ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.