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About the Role

As a Complex Assistant Executive Steward, you will support the strategic oversight of all stewarding operations across the property, delivering memorable experiences that make the stay for every guest.

Responsibilities

• Primarily administrative role focused on inventory management, ordering, and operational oversight of high-volume food and beverage items.
• Oversees daily operations, ensuring appropriate team member coverage and effectively delegating responsibilities as needed.
• Leads daily team lineups, reviews forecasts, and communicates operational priorities and activities.
• Coordinates and oversees activity execution, ensuring smooth day-to-day operations and accountability across the team.
• Position breakdown: approximately 80% administrative responsibilities and 20% hands-on operational support.

Requirements

• At least 2 years hotel/convention steward management experience.
• Requires experience in a large convention hotel or high-volume resort environment.
• Strong knowledge of union work environments preferred.
• Ability to hold team members accountable, make decisions confidently, and delegate effectively.
• Bilingual Spanish skills are highly beneficial.

Skills

• Proficiency with Microsoft Word and Excel.
• Proficiency with BirchStreet (inventory and ordering).
• Proficiency with UniFocus (scheduling and labor management).
• Strong organizational skills.
• Strong leadership skills.
• Strong communication skills.
• Ability to manage multiple operational priorities simultaneously.

Location

• San Francisco, CA

Work Type

• Full-time

Experience Level

• Management

Benefits

• Career growth and development
• Discounted hotel room stays for you and your family WORLDWIDE
• 110 nights of deeply discounted travel, with room rates as low as $40/night
• Employee stock purchase program (ESPP) with a 15% discount
• Paid parental leave
• Personalized caregiving support
• Crisis concierge
• Mental health resources
• Generous paid time off (PTO)
• Health & welfare benefits
• Retirement plans

About the Company

• At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
• As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
• Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
• With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
• Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
• Come for the job, stay for the career—and help us make every stay a little more magical.
• Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.