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About the Role
Odeko is seeking a Dallas Market Manager to drive revenue growth by acquiring new customers and expanding existing accounts within the local coffee shop and cafe market. This role involves building strong client relationships, managing sales pipelines, and collaborating with internal teams to ensure customer success.
Responsibilities
- Achieve monthly revenue goals through new customer acquisition and growing existing customer accounts.
- Secure commitment from independent coffee shop owners and successfully onboard them to Odeko’s local supply delivery service.
- Leverage Odeko’s data-driven prospect database to develop new client relationships and drive high-speed growth of partnerships.
- Own the customer relationship pre & post sales, focusing on retention and expansion through upselling, in-person visits, and new product launches.
- Collaborate with Operations and Support teams to resolve day-to-day issues.
- Maintain meticulous records in the CRM tool (Hubspot) to report activity and conversations.
- Partner with Odeko’s vendor partners to collaborate in local coffee events and conduct sampling campaigns.
- Serve as the primary liaison between customers and internal teams, representing customer interests and advocating for enhancements.
- Continuously develop knowledge of local and national trends within the specialty coffee industry.
Requirements
- 2+ years of relevant sales/account management/business development experience OR local coffee community leadership experience.
- Experience discovering and closing sales opportunities and building client relationships.
- Self-directed and comfortable in a constantly evolving environment.
- Experience successfully managing a pipeline to achieve revenue targets.
- Experience in delivering client-focused solutions based on customer needs.
- Passion for coffee and small business.
Skills
- Sales
- Account Management
- Business Development
- Client Relationship Management
- Pipeline Management
- CRM (Hubspot)
Location
- Dallas
Work Type
- Full-time
Experience Level
- L2
Salary/Compensations
- Base compensation: $60,000 - $65,000
- On target earnings: $90,000 - $95,000
Benefits
- Competitive compensation
- Healthcare benefits
- Opportunity for equity
- Full lists of benefits available upon request
About the Company
- Odeko is the all-in-one operations and technology partner to over 20,000 independent coffee shops, cafes, and other food establishments.
- Odeko provides a web portal and mobile app for customers to purchase supplies, track trends, finance equipment, and access insurance.
- Odeko aims to increase customer revenue, reduce environmental footprint, and save costs.
- Odeko's mission is to continuously develop technology to champion neighborhood cafes, coffee shops, and independent F&B establishments.
- The Odeko team is diverse, passionate, and innovative, with over 400 employees dedicated to supporting small businesses.
- Odeko believes small businesses need support and is uniquely positioned to provide it.
Equal Opportunity
- Odeko is proud to be a diverse, equitable, and inclusive employer.
- We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.