About the Role
Lead a portfolio of Strategic Applications and Payments at Epicor, scaling Payments into a material embedded-payments business and creating repeatable cross-sell motions for adjacent solutions like QuickShip, enterprise content management, and financial planning and analysis. This role requires a technical, commercially minded builder with deep payments expertise and a profit-and-loss mindset to drive measurable customer and business outcomes.
Responsibilities
- Set the product vision, portfolio strategy, investment priorities, and roadmap for Strategic Applications, aligning with the Epicor Growth Plan.
- Own the end-to-end Payments strategy, including target segments, use cases, roadmap, pricing, monetization, go-to-market plans, and partnerships.
- Embed payments into core ERP workflows to simplify the customer journey and improve activation and time to value.
- Establish a rigorous Payments operating model to drive quarterly value delivery and measurable growth.
- Build repeatable cross-sell motions with internal teams by defining target segments, value propositions, and success measures.
- Partner with Engineering and Architecture to strengthen integration, shared workflows, data, user experience, and API-first capabilities.
- Lead in partnership with cross-functional teams and external partners to manage economics, fraud, chargebacks, and regulatory obligations.
- Build an accountable, high-performing product organization focused on customer and business outcomes.
Requirements
- 15+ years of progressive product management or enterprise software leadership experience.
- 8+ years of experience leading and developing product teams.
- Substantial, recent leadership experience building and scaling payments products or an embedded-payments business within a software platform, fintech, processor, acquirer, gateway, or vertical SaaS company.
- Proven success driving activation, adoption, and transaction growth across an installed customer base.
- Strong command of the payments lifecycle and ecosystem.
- Experience improving payment volume, net revenue or take rate, gross margin, attach, activation, and retention.
- Experience leading a complex B2B SaaS or enterprise application portfolio.
- Technical fluency across payment APIs, enterprise application architecture, cloud platforms, integrations, data models, security, reliability, and AI-enabled workflows.
- Commercial judgment, a profit-and-loss mindset, executive presence, and customer credibility.
- Ability to think independently, create clarity, challenge assumptions, and act in partnership across global, matrixed teams.
- Bachelor’s degree or equivalent practical experience required.
Skills
- Payments
- Embedded Payments
- Product Management
- Enterprise Software Leadership
- Fintech
- SaaS
- API-first capabilities
- AI-enabled workflows
- Cross-sell motions
- Go-to-market plans
- Pricing and packaging
- Monetization
- Partnerships
- ERP
- Financial Planning and Analysis
- Enterprise Content Management
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 15+ years experience
- 8+ years experience leading teams
Education Level
- Bachelor's degree or equivalent practical experience
Salary/Compensations
- $277,000 USD - $386,000 USD
Benefits
- Comprehensive health and wellness benefits
- Opportunities for mentorship, continuing education, and focused career goal setting
- Free LinkedIn Learning licenses
- Mentoring Program
- Inclusive, global workplace
- Policies built on mutual trust and support
- Time off to rest, recharge, and reconnect
- Comprehensive support for international relocations and permanent residency processes
About the Company
- Epicor is a team of 5,000 professionals creating a world of better business through data, AI, and cognitive ERP.
- We help businesses stay future-ready by connecting people, processes, and technology.
- Epicor employees are creating a more resilient global supply chain.
- We are Proactive, Proud, Partners.
- We offer training courses, mentorship, and continuous support to help employees thrive.
- Epicor is the essential partner for hardworking companies who make, move, and sell the things the world needs.
Equal Opportunity
- Epicor is committed to creating a workplace and global community where inclusion is valued.
- We encourage individuals to apply even if their experience doesn't match every qualification.
- We are an equal-opportunity employer.
