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About the Role

Own enterprise-wide technology change oversight impacting Stores across application, infrastructure, network, cloud, and data center through pilots and rollouts. Identify and proactively resolve change conflicts, collisions, and dependencies before implementation. Coordinate change schedules and deployment timing across multiple delivery teams to reduce operational risk. Establish governance and readiness reviews for high-risk or business-impacting changes. Maintain an integrated enterprise change calendar for visibility into planned technology activities impacting Stores. Lead cross-functional change reviews and escalations, ensuring risks are addressed and decisions are made proactively. Track and analyze change-related incidents and trends to continuously improve change coordination and deployment success.

Responsibilities

Own enterprise-wide technology change oversight impacting Stores across application, infrastructure, network, cloud, data center through pilots and rollouts.
Identify and proactively resolve change conflicts, collisions, and dependencies before implementation.
Coordinate change schedules and deployment timing across multiple delivery teams to reduce operational risk.
Establish governance and readiness reviews for high-risk or business-impacting changes.
Maintain an integrated enterprise change calendar that provides visibility into planned technology activities impacting Stores.
Lead cross-functional change reviews and escalations, ensuring risks are addressed and decisions are made proactively.
Track and analyze change-related incidents and trends to continuously improve change coordination and deployment success.

Requirements

7+ years of experience in release management, change management, technology governance, or enterprise program delivery.
Strong understanding of release management, environment management, deployment planning, and operational risk management.
Strong understanding of store operations and frontline impacts of technology change.
Demonstrated success coordinating multiple teams and resolving competing priorities across large portfolios.
Experience identifying change collisions, deployment risks, and interdependencies across technology ecosystems.
Strong analytical and decision-making skills with the ability to balance speed, risk, and operational stability.
Excellent communication skills with the ability to influence stakeholders at all organizational levels.
Experience in retail, technology operations, or large enterprise environments preferred.
ITIL, PMP, Agile, or related certifications considered an asset.

Skills

Release management
Change management
Technology governance
Enterprise program delivery
Environment management
Deployment planning
Operational risk management
Store operations
Analytical skills
Decision-making skills
Communication skills
Influencing stakeholders

Location

Stores

Work Type

Full-time

Experience Level

7+ years of experience

Salary/Compensations

Broadband Salary Range: $79,000 – $131,000.
Our typical hiring range is between $79,000 and $110,000.

Benefits

Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities
Product discounts
Store discounts
Supported learning through our Triangle Learning Academy
Canadian Tire Profit Sharing
Retirement and savings programs for eligible employees
Enhanced flex benefits program
Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
Total well-being, and mental health tools and resources for all employees

About the Company

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies.
With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies.
We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward.
We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees.
As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees.
Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility.
It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging!
Join us, where there's a place for you here.

Equal Opportunity

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do.
We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.
We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must.
We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond.
Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.