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About the Role

The Production Cook is responsible for cooking and preparing a variety of menu items, following recipes, and being accountable for daily food productions within the guidelines of Seneca Gaming Corporation's policies and procedures.

Responsibilities

• Rotate between cooking stations and restaurants in hot temperature areas, responsible for specific food items and using particular cooking devices, including refilling and replacing pans with garnish in the steam table.
• Maintain command of all stations of the kitchen, including roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high-volume quantity cooking.
• Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
• Properly label, date, and rotate all products to ensure safe keeping and sanitation.
• Review production schedule to determine food requirements, including variety and quantity of food preparation.
• Assemble supplies and equipment needed for daily cooking activities.
• Follow production sheets and other records as required.
• Regulate temperatures of ovens, broilers, and grills.
• Use a variety of pots, pans, and equipment to prepare food.
• Work in harmony with others under a strenuous environment.
• Report to work well-groomed in full uniform and on time with badge on the upper left side of the uniform.
• Provide prompt, friendly, and courteous service of food and beverage to all guests.
• Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
• Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.

Requirements

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Two (2) years of intermediate cooking skills required.
• Previous customer service experience required.
• Must possess excellent communication skills, including the ability to read, write, and speak effectively to employees as well as customers.
• Must have the ability to deal effectively and interact well with customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to stand, walk, and move through all areas of the casino F&B Operation.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Work involves moderate exposure to hot and cold temperatures and/or loud noises.
• Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
• Work environment involves some exposure to physical risk, which requires following basic safety precautions.

Skills

• Culinary education/experience preferred
• Excellent communication skills
• Problem-solving skills
• Customer service skills

Location

• Casino F&B Operation

Work Type

• Full-time

Experience Level

• 2 years of intermediate cooking skills

Education Level

• High school diploma or equivalent
• Culinary education/experience preferred

Salary/Compensations

• $17.92 per hour
• Compensation is negotiable based on experience and education.

Benefits

• $1,000 sign-on bonus!

About the Company

• At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.

Equal Opportunity

• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
• Hours are determined by a 24-hour schedule.
• In the absence of fully qualified candidates, some requirements may be waived.