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About the Role

The AVP, Technology Resilience & Recovery is a senior leadership role accountable for establishing and leading Sun Life’s independent technology resilience challenge capability across critical operations. The role provides enterprise oversight of technology recoverability, DR strategy, backup and data resilience, infrastructure and application recovery, cloud/hybrid resilience, and alignment between business impact tolerances, RTO/RPO expectations, and actual technical recovery capability.

Responsibilities

Establish and lead the enterprise 2LOD technology resilience capability within the ORCT Centre of Excellence, including operating model, standards, review cadence, escalation protocols, and evidence expectations.
Provide independent oversight and challenge of DBTS and Business Group technology recovery capabilities supporting critical and significant operations.
Set the 2LOD expectations for recoverability evidence, scenario testing credibility, DR adequacy, backup resilience, cyber recovery readiness, and technology resilience reporting.
Chair or lead senior governance discussions on technology resilience posture, material gaps, issue escalation, risk acceptance, remediation adequacy, and closure readiness.
Challenge overly optimistic recovery claims where evidence does not demonstrate capability to operate within impact tolerances or RTO/RPO expectations.
Ensure technology resilience gaps are formally captured, risk-rated, assigned owners, and tracked through remediation and closure validation.
Ensure technology resilience oversight aligns with OSFI E-21 operational resilience expectations and OSFI B-13 technology and cyber risk management expectations.
Develop enterprise insights on technology resilience posture, including risk appetite metrics, KRIs, thematic findings, systemic vulnerabilities, and management/Board-ready reporting.
Support regulatory responses, supervisory engagement, audit inquiries, and evidence readiness related to technology resilience and recoverability.
Build and lead a specialized 2LOD team across Technology Resilience, DR Strategy & Adequacy, Backup Storage & Data Resilience, and related recovery domains.
Develop technical challenge standards, review playbooks, reviewer training, and quality assurance routines to increase consistency and coverage across critical operations.
Partner with Operational Resilience, BCM, Crisis Management, TPRM, DBTS, Cyber, and Business Group Risk teams to deliver integrated resilience outcomes.

Requirements

Deep knowledge of technology resilience, disaster recovery, infrastructure/application recovery, cloud/hybrid environments, data resilience, cyber recovery, and enterprise risk oversight.
Strong understanding of OSFI E-21, OSFI B-13, operational resilience, BCM/DR lifecycle, risk appetite, KRIs, issue management, and Three Lines of Defense expectations.
Proven ability to influence senior technology, risk, business, audit, and regulatory stakeholders in complex global environments.
Executive communication skills with ability to translate technical gaps into risk posture, business impact, investment needs, and governance decisions.
12+ years of experience in technology risk, operational resilience, disaster recovery, technology resilience, cyber recovery, operational risk, or a related discipline.
5+ years of senior people leadership or enterprise program leadership experience.

Skills

Technology Resilience
Disaster Recovery
Infrastructure Recovery
Application Recovery
Cloud Environments
Hybrid Environments
Data Resilience
Cyber Recovery
Enterprise Risk Oversight
OSFI E-21
OSFI B-13
Operational Resilience
BCM/DR Lifecycle
Risk Appetite
KRIs
Issue Management
Three Lines of Defense
Influencing Senior Stakeholders
Executive Communication
People Leadership
Enterprise Program Leadership

Location

Remote
Hybrid

Work Type

Hybrid

Experience Level

12+ years of experience in technology risk, operational resilience, disaster recovery, technology resilience, cyber recovery, operational risk, or a related discipline.
5+ years of senior people leadership or enterprise program leadership experience.

Education Level

Professional certifications such as CBCP/MBCI, CRISC, CISM, CISSP, ITIL, PMP, AWS/Azure resilience, or equivalent are assets.

Salary/Compensations

140,000 - 225,000

Benefits

Internal mobility is supported by leaders who are dedicated to fueling your professional growth.
An environment of continuous learning, development, and improvement.

About the Company

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives.
Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.
Diversity and inclusion have always been at the core of our values at Sun Life.
A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues.
We welcome applications from qualified individuals from all backgrounds.

Equal Opportunity

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.