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About the Role

You will help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio. If you’re based within commuting distance of our London office, the role includes in-office anchor days.

Responsibilities

Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints
Land new logos, drive early activation, and make Vercel the default choice before competitors get in
Drive first activation, earn trust fast, and position Vercel as the obvious default stack
Focus on pipeline generation and outbound efforts, identifying high-potential startups early
Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns
Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work
Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks

Requirements

Sits at the intersection of technical curiosity, commercial excellence, and startup mindset
Identifies pattern recognition
Has founder empathy
Ability to speak credibly to pre-seed through Series D companies and beyond who are making fast decisions
Developed skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role
Brings strong judgment, ownership, and curiosity to how you work
Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled
Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles
Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities
Believes that the best revenue outcomes come from deeply successful customers, not transactional selling
Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs
Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured
Is energized by ownership, accountability, and helping customers make smart decisions
Not a pure Customer Success role focused on reactive support
Not a transactional sales role detached from customer outcomes
Not a highly scripted role with narrow ownership or predefined motions
Requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions

Skills

Pattern recognition
Technical curiosity
Commercial excellence
Startup mindset
Founder empathy
Sales acumen
Modern web infrastructure
Frontend performance
Scaling tradeoffs
Automation
Agents
Self-built workflows

Location

London

Work Type

Hybrid

Experience Level

Expert in Vercel
Bleeding edge of tech and tools

Benefits

Competitive compensation package, including equity
Inclusive Healthcare Package
Mentorship
Send you to events that help you build your network and skills
Flexible Time Off
Provide you the gear you need to do your role
WFH budget for you to outfit your space as needed

About the Company

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.
For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.
We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.
The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence.
Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints.
We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most.
We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies.
Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction.
We operate with a growth mindset and strong shared ownership.
We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious.
Resilience, curiosity, and a willingness to push through hard problems are table stakes here.
This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed.

Equal Opportunity

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.