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About the Role

Receive and pay out money and keep records of money and negotiable instruments involved in financial transactions. Work is subject to review and/or audit on a no-notice basis by management, Supervisory Committee, auditors and/or Federal Examiners.

Responsibilities

• Perform teller duties, including receiving checks and cash for deposit, verifying amounts, examining checks for endorsements, accepting loan payments, credit card payments, and processing cash advances.
• Present a helpful, cheerful, professional image when interacting with members in person or on the telephone.
• Provide members with information on available Credit Union products and attempt to cross-sell them.
• Provide members with account balances and loan payoff figures.
• Process incoming mail and telephone transfers, answer the telephone, assist members, or transfer calls to appropriate departments.
• Balance cash drawer daily and maintain Teller Balance Record in accordance with Teller Procedure 3.17 “Teller Cash Over/Short.”
• Collect funds on returned checks.
• Understand the Bank Secrecy Act and know when and how to complete a currency transaction report.
• Perform all duties in compliance with established Credit Union Quality Standards.
• Maintain current knowledge of all Credit Union services and products and cross-sell them whenever possible.
• Display a pleasant, professional style on the job and follow guidelines established in the company’s Policy Manual, including Code of Ethics, dress code, and attendance.
• Complete all training designed to enhance capabilities, including in-house training and outside seminars/workshops.
• Acquire and maintain necessary working knowledge of Federal and State laws, regulations, and Credit Union Bylaws and Policies to ensure compliance.
• Travel to other branches when necessary.
• Perform other duties as assigned.
• Assist in balancing the money order account monthly.
• Train new tellers.
• Complete loan verification reports.
• Image checks daily.
• Prove ATMs daily and assist in their replenishment.

Requirements

• Strong communication skills.
• High school education with strong Math and English skills.
• Some accounting knowledge.
• Friendly, personable demeanor.
• Computer knowledge.
• Ability to maintain a high level of confidentiality.

Skills

• Communication skills
• Math skills
• English skills
• Accounting knowledge
• Computer knowledge
• Confidentiality

Location

• Oneida

Work Type

• Full Time

Education Level

• High school education

Salary/Compensations

• $17.00 - $19.00 per hour

Equal Opportunity

• Equal Opportunity Employer / Veterans / Disabled