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About the Role

The Inside Sales Representative is responsible for creating and developing new client opportunities through outbound calling, lead follow-up, and strategic outreach. You will introduce Jani-King's services to businesses, identify potential facility needs, and schedule qualified appointments for our outside sales executives. You'll serve as the bridge between the first conversation and a successful sales meeting, helping lay the groundwork for long-term client relationships.

Responsibilities

Conduct daily outreach to targeted businesses through outbound calls, email touches, and follow-up strategies to consistently generate new opportunities.
Introduce Jani-King's services to business leaders, ask thoughtful discovery questions, and identify opportunities where our solutions can provide value.
Evaluate inbound inquiries, marketing leads, and outbound prospects to determine readiness for a sales conversation.
Work closely with outside sales representatives and regional leadership to align outreach strategies and maximize conversion success.
Schedule qualified, high-value meetings for the outside sales team and ensure all key prospect details are documented accurately in the CRM.
Build rapport with potential customers through professional, consistent communication that creates trust and interest in Jani-King's services.
Reconnect with past prospects, follow up with warm leads, and maintain a steady pipeline of qualified opportunities.
Maintain accurate records of outreach activity, conversations, and next steps while tracking performance against daily and weekly goals.

Requirements

Previous experience in inside sales, telemarketing, outbound calling, lead generation, or other customer-facing roles is preferred.
Demonstrated ability to meet activity goals, manage a high volume of outreach, and stay motivated in a performance-based environment.
Confident, professional communicator who can engage business decision-makers and represent the Jani-King brand effectively over the phone.
Highly motivated, organized, and comfortable managing a structured outreach schedule while maintaining consistent daily activity.
Proficiency with Microsoft Office applications; experience working with CRM systems and call tracking tools is a plus.
Ability to document conversations clearly, maintain accurate records in CRM, and ensure smooth handoffs to the outside sales team.
Positive attitude and collaborative mindset when working with regional leadership and outside sales teams.

Skills

Outbound calling
Lead follow-up
Strategic outreach
CRM systems
Call tracking tools
Microsoft Office applications
Communication skills
Sales

Location

Philadelphia, PA
St. Louis, MO
St. Paul, MN
Detroit, MI
Fair Lawn, NJ
Melville, NY
Buffalo, NY
Hartford, CT
Tulsa, OK
Oklahoma City, OK
Washington, DC
Pittsburgh, PA
Dayton, OH
Louisville, KY
Hollywood, FL

Work Type

100% in-office

Experience Level

Entry-level to mid-level

Salary/Compensations

$22 – $28/hour base pay + commission & performance bonuses

Benefits

Medical
Dental
Vision
Paid holidays
PTO

About the Company

Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide.
For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction.
Join the most recognized and established name in commercial cleaning franchising, backed by more than 55 years of industry leadership.
Company-provided technology and resources designed to support your outreach efforts and daily sales activity.
Strong performers have opportunities to advance into Business Development, Outside Sales, Account Executive, or Sales Leadership roles.
Your outreach efforts directly contribute to expanding Jani-King's presence in local markets while helping businesses maintain clean, safe, and professional environments.

Equal Opportunity

Jani-King International is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.