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About the Role

Under the general direction of the Program Director, the Assistant Program Director provides administrative and clinical supervision to multidisciplinary staff. This role manages day-to-day operations, monitors clinical service delivery, and ensures the quality and appropriateness of program services. The Assistant Director also coordinates service coverage, provides on-call administration, and manages facility or clinical emergencies, all in support of Samaritan Daytop Village's mission.

Responsibilities

Supervises and monitors the shelter environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
Coordinates and implements clinical services for the multidisciplinary case management team.
Helps implement and monitor policies, procedures, and systems for effective and efficient program service delivery.
Provides regularly scheduled clinical and administrative supervision to assigned staff.
Documents supervisory sessions, completes appraisals, and administers discipline as required.
Makes recommendations on hiring and terminating staff.
Helps identify staff training needs and plans, develops, or conducts training to improve clinical staff competency and compliance.
Ensures staff maintain accurate, complete, and timely client treatment records compliant with regulatory requirements and agency policy.

Requirements

Associates Degree with 15+ years of progressive experience working with the homeless population.
10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing.
Experience working with the NYC Department of Homeless Services (DHS) or other similar city-operated organizations.
Strong leadership and effective management skills.
Ability to implement and monitor policy and procedure in accordance with agency guidelines.
Knowledgeable about Federal, State, and Local law and regulation governing substance abuse treatment programs.
Good analytical, organizational, and problem-solving skills.

Skills

Leadership
Management
Policy implementation
Policy monitoring
Clinical supervision
Administrative supervision
Record keeping
Training development
Training delivery
Analytical skills
Organizational skills
Problem-solving skills

Location

New York City
New York Area

Work Type

Onsite

Experience Level

15+ years of progressive experience working with homeless population
10+ years of experience supervising social service/human services staff

Education Level

Associates Degree

Salary/Compensations

$72,624

About the Company

Samaritan Daytop Village is a nationally recognized comprehensive Health and Human Services Agency with over 60 programs across New York City and the greater New York Area.
The agency serves over 33,000 New Yorkers annually.