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About the Role
Administer, monitor, maintain, and support Informatica PowerCenter environments across development, test, and production platforms. Perform installation, configuration, upgrades, patching, and troubleshooting of Informatica PowerCenter components. Manage Informatica services to ensure platform stability and performance. Support and execute Informatica code migrations and deployments. Collaborate with various teams to resolve production and application issues. Monitor daily ETL processing, identify failures, perform root cause analysis, and implement corrective actions. Provide operational support for Oracle databases and assist with SQL performance troubleshooting. Utilize Unix/Linux command-line tools for various administrative tasks. Participate in release management activities. Create and maintain operational documentation. Support incident, problem, and change management activities. Participate in on-call support rotations. Work directly with client teams and business users to provide technical support and communicate issue status.
Responsibilities
- Administer, monitor, maintain, and support Informatica PowerCenter environments
- Perform installation, configuration, upgrades, patching, and troubleshooting of Informatica PowerCenter components
- Manage Informatica repository services, integration services, domains, and application services
- Support and execute Informatica code migrations and deployments using Informatica Deployment Groups and Deployment Manager/Wizard
- Collaborate with ETL developers, database administrators, infrastructure teams, and business stakeholders to resolve production and application issues
- Monitor daily ETL processing, identify failures, perform root cause analysis, and implement corrective actions
- Provide operational support for Oracle databases and assist with SQL performance troubleshooting related to Informatica workflows and mappings
- Utilize Unix/Linux command-line tools to manage batch processes, scripts, file transfers, scheduling activities, and platform administration
- Participate in release management activities, including deployment planning, validation, and post-deployment support
- Create and maintain operational documentation, support procedures, and knowledge articles
- Support incident management, problem management, and change management activities
- Participate in scheduled after-hours and weekend on-call support rotations
- Work directly with client teams and business users to provide technical support and communicate issue status and resolution
Requirements
- Minimum 5+ years of experience administering and supporting Informatica PowerCenter environments
- Minimum 3+ years of experience performing Informatica PowerCenter installations, upgrades, migrations, and platform administration
- Minimum 3+ years of experience with Informatica PowerCenter development, including workflows, sessions, mappings, and troubleshooting
- Minimum 2+ years of experience using Informatica Deployment Groups, Deployment Manager, or Deployment Wizard for migrations and releases
- Minimum 5+ years of experience working with Unix/Linux operating systems, preferably AIX and Linux
- Minimum 3+ years of experience writing and troubleshooting Oracle SQL queries
- Experience supporting production ETL environments and resolving critical incidents
- Experience working in a client-facing role with strong verbal and written communication skills
- Experience with change management, deployment processes, and release support activities
- Ability to participate in an on-call support rotation, including occasional weekend support
Skills
- Informatica PowerCenter
- Unix/Linux
- Oracle SQL
- ETL
- Change Management
- Deployment Processes
- Release Support
- Informatica Deployment Groups
- Informatica Deployment Manager
- Informatica Deployment Wizard
- AIX
- Linux
- Bash
- KornShell
- Python
- Control-M
- Autosys
- ServiceNow
- Jira
Location
- Toronto, Ontario (CA-ON), Canada (CA)
- Remote
- Mexico (Nearshore)
Work Type
- Remote
- Onsite (potential client site requirements)
Experience Level
- 5+ years
- 3+ years
- 2+ years
Education Level
- Bachelor's Degree in Computer Science, Information Systems, Engineering, or equivalent work experience
About the Company
- NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
- Committed to accelerating client success and positively impacting society through responsible innovation.
- One of the world's leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
- Consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
- A Global Top Employer with experts in over 50 countries.
- Offers clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
- Part of NTT Group, which invests over $3 billion each year in R&D.
- Prioritizes hiring locally to NTT DATA offices or client sites for timely and effective support.
- Maintains flexibility to meet evolving needs of clients and employees.
- Recruiters use only @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses and never ask for payment or banking information.
Equal Opportunity
- NTT DATA is an equal opportunity employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
- EEO Policy Statement available.
- Information on EEO rights under the law available.
- Pay Transparency information available.