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About the Role

ACT is seeking a dedicated project coordinator with demonstrated experience working with diverse cultural groups to join our legal team in our NY Chapter. This position plays an integral part in providing support for legal services programming in the provision of legal services for their resettlement journey.

Responsibilities

• Works closely with the Data Manager
• Serves as case database expert for the team, including running weekly and monthly reports
• Coordinates program's accurate, timely, and fulsome data maintenance
• Serves as point of contact on the team for legal data management, data systems, and data integrity
• Manages client referral systems; coordinates and maintains intake waitlist; assigns intakes to be completed by other staff
• Assists with updating clients’ contact information in case file, case management database, and with required courts and agencies under attorney supervision
• Maintains file and case management database with updates on case status
• Oversees case file closing procedures and assists with case closures
• Performs administrative duties of the office, mail, supplies, and related tasks

Requirements

• Minimum 1 year experience working with immigrants and/or vulnerable populations
• Minimum 1 year experience working with legal databases and managing dockets
• Experience working in an office setting is preferred
• Experience working and communicating in a remote environment is preferred but not required
• Ability to interact with a diverse population of clients in terms of age, economic status, and cultural and linguistic backgrounds
• Experience in trauma-informed care is desirable
• Possesses problem-solving skills and empathy, and is a solution-oriented team player
• Experience and cultural competence with African immigrant communities
• Excellent interpersonal skills to build strong working relationships with members and external partners, organizations, and consultants
• Ability to succeed in a “startup” environment, including accountability to goals, ability to work independently, take on multiple roles, and prioritize tasks
• Proficiency in English is required
• A passion for ACT’s mission and demonstrated commitment to community-centered immigrant justice

Skills

• Case database expertise
• Legal data management
• Data systems
• Data integrity
• Client referral systems management
• Intake waitlist coordination
• Case file management
• Case management database maintenance
• Case file closing procedures
• Microsoft Office suite proficiency
• Google Workspace products proficiency
• Digital literacy
• Proficiency with technology
• Problem-solving skills
• Empathy
• Solution-oriented
• Team player
• Interpersonal skills
• Cultural competence
• Fluency in French, Arabic, and/or other widely spoken African languages is preferred

Location

• New York City

Work Type

• Part-time
• Contract
• In-person

Experience Level

• 1 year experience working with immigrants and/or vulnerable populations
• 1 year experience working with legal databases and managing dockets

Education Level

• Undergraduate degree

Salary/Compensations

• $25.00 per hour
• Additional compensation is negotiable based on experience

About the Company

• African Communities Together (ACT) is an organization of African immigrants fighting for civil rights, opportunity, and a better life for their families here in the U.S. and worldwide
• ACT empowers African immigrants to integrate socially, get ahead economically, and engage civically
• We develop our members as grassroots leaders who take action to make social change
• Since its founding, ACT has supported thousands of African immigrants with direct services, trained hundreds of new leaders, and led successful policy campaigns at the federal, state, and local levels that have impacted hundreds of thousands of immigrants
• ACT’s African immigrant membership comes from a diverse range of nationalities, cultures, and languages, is religiously diverse, and is predominantly working-class and low-income
• We have offices in New York City, Philadelphia, and the Washington, D.C. metro area

Equal Opportunity

• ACT is an equal opportunity employer and considers all qualified applicants.