Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this It Operations Engineer, Trading Application Support role.
Rezi rewrites your resume against Point72's job description. Free.
Tailor your resume to this It Operations Engineer, Trading Application Support role.
Rezi rewrites your resume against Point72's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the It Operations Engineer, Trading Application Support posting at Point72 — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the It Operations Engineer, Trading Application Support posting at Point72 — free, in seconds.
About the Role
Point72's Technology team is evolving the firm's IT infrastructure and engineering capabilities, leveraging open-source solutions, modern cloud architectures, and AI to drive smarter decision-making and enhance platform operations. This role supports investment professionals and trading teams by ensuring front-office applications are stable and responsive.
Responsibilities
- Support investment professionals and trading teams by keeping front-office applications stable, responsive, and ready for daily market activity
- Install, configure, and maintain Linux- and Windows-based applications that support trading workflows and related operational processes
- Monitor daily application health, execute start-of-day and end-of-day checks, and address risks before they affect users
- Partner with engineering teams to improve application resiliency, supportability, and release readiness based on recurring production issues
- Automate routine support tasks and explore AI-enabled approaches to improve incident response and operational efficiency
- Document troubleshooting steps, operational procedures, and recurring issues to strengthen knowledge sharing across the support team
- Assist with production incidents from initial triage through resolution, coordinating across Technology to reduce business impact
- Communicate clearly with stakeholders during incidents, changes, and follow-up reviews to maintain transparency and trust
Requirements
- Five or more years of application support experience within the financial services industry
- Hands-on experience supporting Linux environments for production applications and user-facing systems
- Proven experience installing, configuring, and supporting Windows-based applications in a production environment
- Ability to diagnose and resolve application performance, compatibility, and connectivity issues under time-sensitive conditions
- Experience supporting front-office trading environments
- Strong mindset toward automation and practical use of artificial intelligence to improve support processes
- Strong written and verbal communication skills, with the ability to collaborate across technology teams and business stakeholders
- Ability to work from New York, New York, or Stamford, Connecticut
- Commitment to the highest ethical standards
Skills
- Application support
- Linux
- Windows
- Automation
- Artificial Intelligence (AI)
- Troubleshooting
- Communication
Location
- New York, New York
- Stamford, Connecticut
Work Type
- Full-time
Experience Level
- Five or more years of application support experience
Salary/Compensations
- $170,000-$250,000 (USD)
Benefits
- Fully-paid health care benefits
- Generous parental and family leave policies
- Volunteer opportunities
- Support for employee-led affinity groups representing women, people of color and the LGBT+ community
- Mental and physical wellness programs
- Tuition assistance
- A 401(k) savings program with an employer match
About the Company
- Point72 is a leading global alternative investment firm led by Steven A. Cohen.
- Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies.
- We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth.
- For more information, visit https://point72.com/.