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About the Role

Account Managers at T&P are passionate about understanding client businesses and building strong relationships. This role involves working directly with clients and cross-functional teams to deliver multi-channel programs, encompassing project management, leadership, and administrative duties for key accounts. Success requires exceptional attention to detail, strong project management and problem-solving skills, and experience managing integrated projects in a fast-paced, collaborative environment.

Responsibilities

• Manage all aspects of client project development and production from start to finish.
• Maintain up-to-date project status reports and lead status calls.
• Drive the project process, including resourcing with production and creative teams.
• Develop studio and tactical briefs.
• Serve as the primary lead for studio output, ensuring precise briefing, adherence to schedules, and high-quality asset delivery.
• Manage and deliver asset trafficking timelines and documents.
• Serve as the primary point of contact for clients, addressing daily needs and building strong relationships.
• Write and distribute detailed contact reports.
• Develop and distribute estimates, secure approvals, and coordinate with finance.
• Ensure adherence to client processes.
• Facilitate clear communication and collaboration between creative teams, internal resources, and clients.
• Contribute to budget management by coordinating estimates, approvals, and tracking project expenses.
• Contribute to creative briefs and brand positioning discussions.
• Maintain accurate records of client meetings, project progress, budgets, and other essential information.
• Handle administrative tasks such as scheduling meetings and booking rooms.

Requirements

• 1-4 years of relevant ad agency or marketing environment experience.
• Experience leading projects and programs independently and collaboratively.
• Proven ability to partner with studio teams, overseeing the client-side production lifecycle.
• Experience managing a range of channel requirements and production needs, including social, digital, radio, print, DM and video.
• Extremely high attention to detail.
• Outstanding written and verbal communication skills.
• Highly proactive and responsive.
• Ability to manage multiple stakeholders and priorities simultaneously.
• Excellent interpersonal skills; ability to independently manage client contacts day to day.
• A self-starter, resourceful problem-solver.
• Ability to establish and command administrative controls of a large scale account.
• Proficiency in managing multiple projects to tight timelines in a fast-paced environment.
• Proficiency in spreadsheets, PowerPoint, and word documents.

Skills

• Project Management
• Client Relationship Management
• Internal Collaboration
• Financial Management
• Strategic Thinking
• Documentation
• Administration
• Attention to Detail
• Written Communication
• Verbal Communication
• Proactiveness
• Responsiveness
• Stakeholder Management
• Priority Management
• Interpersonal Skills
• Problem-Solving
• Spreadsheet Proficiency
• PowerPoint Proficiency
• Word Document Proficiency

Experience Level

• 1-4 years

About the Company

• T&P is an agency where Account Managers are essential to how they work.