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About the Role
Provide administrative, operational, research, and analytics support to GGU Worldwide. This position will include training in our CRM system, Teams, Outlook, myGGU, and Colleague. Assist with other projects and administrative tasks as needed.
Responsibilities
- Support GGU Worldwide and international partners, including pre-admission, enrollment, verification, course enrollment, attendance monitoring, WASC reports, translation/interpretation, and academic quality initiatives.
- Manage data and documentation effectively, including proper use of OneDrive for secure storage and access control.
- Ensure use of standardized formats for student information and documents, and follow GGU IT protocols when sharing files externally.
- Assist with graduation logistics, including booth setup, regalia distribution, registration flow, and pre-graduation preparations.
- Maintain a shared calendar to support timely coordination of immersion and graduation activities.
- Generate graduation invitation and visa support letters.
- Assist in event organization and support (virtual, on campus, and off campus).
- Organize and provide on campus, off campus, study tours and immersions.
- Coordinate and liaise with International Admissions and Enrollment, Division of Student Success, International Student Services, other GGU schools, and international student groups and organizations.
- Network and coordinate with San Francisco community and companies.
- Adapt to varying schedules and time zones, including evenings and weekends.
- Perform other administrative and research duties and responsibilities as required.
Requirements
- Knowledge of general office procedures, MS Office, ChatGPT, and global messaging apps including WeChat, Viber, WhatsApp, and Messenger.
- Understand what constitutes professional behavior and good teamwork.
- Ability to communicate clearly and respectfully in written and verbal English.
- Ability to organize information and pay attention to detail.
- Ability to work independently and be creative.
- Ability to work outside of normal business hours and time zones.
- Possess a positive, patient, caring, optimistic, and can-do attitude.
- Previous office management and operations experience.
- Basic computer, internet, and social media skills.
- Previous international education or organization experience is preferred.
- Candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third-party background check.
Skills
- MS Office
- ChatGPT
- Viber
- Messenger
- CRM system
- Teams
- Outlook
- myGGU
- Colleague
- OneDrive
- Communication
- Organization
- Attention to detail
- Independent work
- Creativity
- Computer skills
- Internet skills
- Social media skills
Location
- San Francisco, CA 94105
Work Type
- Part-Time
- Hourly
- Flexible schedule may require evening and weekend hours
Experience Level
- Student
Education Level
- 2 Year Degree
- Bachelor's degree in business, public administration, political science, education, international studies, psychology, development studies, economics, or other related fields is preferred.
Salary/Compensations
- $19.61 - $19.61 Hourly
Benefits
- Limited University's benefits
About the Company
- Golden Gate University is an equal employment opportunity employer.
- We support inclusive excellence and are committed to creating a safe and welcoming community for all.
- The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices.
- The University welcomes and encourages applications from all demographics.
Equal Opportunity
- University policy prohibits discrimination based on race, color, religion/creed, national origin, ancestry, age, sex/gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, gender expression, military or veteran status, taking a protected leave (e.g., family medical or pregnancy leave), or on any other basis protected by applicable laws.